Customer Support Representative

6 months ago


Bengaluru, India Fidelis Technologies Pvt Ltd Full time

Customer Support / Voice Process Airtel Black (English + Hindi, Tamil, Malayalam, Gujarathi, Marathi)

Experience : Fresher

Qualifications : Any Graduates (15 years of education)

Process : Airtel Black

Package : 17800 take home + 2000 Incentives

Rotational Shifts and Rotational Week offs

**Roles and Responsibilities**
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.

**Skills Required**:

- Should be good in communication both in Verbal Communication
- Self-motivated
- Sound Knowledge of English and Hindi, Tamil, Marathi, Gujarati will be an advantage
- Excel Knowledge will be an added advantages.

**Note : Walk-In Interview**

**Place : Hosur Road Bangalore.**

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹17,800.00 - ₹20,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bengaluru Urban, Karnataka: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Mandatory: This is a walk-in Interview, Are you available in bangalore for walk-in Interview?

**Education**:

- Bachelor's (required)

**Language**:

- Hindi (required)
- Tamil (preferred)
- Malayalam (preferred)
- Marathi (preferred)
- Gujarati (preferred)



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