Customer Support
7 months ago
**We are Hiring**
**Role**: Customer Support ( Work from Home )
**Location**: Ambattur, Chennai
**Qualification**: Graduate
**Experience**: 1 year in Customer support ( Must Have Proper Relieving Document)
**Language**: Tamil and English
**Salary : 1**5.5k - 18k CTC
**Roles and Responsibilities**:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
**Note : Must Have Laptop, Wifi connnection, 8GB RAM**
**For more details contact - Tajunnisha HR (6380723976)**
**Salary**: ₹15,500.00 - ₹18,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Tamil (preferred)
- English (preferred)
**Speak with the employer**
+91 6380723976
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