Tele Caller Executive

2 weeks ago


Field Gunj Ludhiana Punjab, India DSO SOFTWARE Pvt.Ltd. Full time

**Job Summary**:
**Key Responsibilities**:
1. Make outbound calls to potential customers from the provided database or leads.

2. Introduce products/services to customers and explain their benefits.

3. Follow scripts and guidelines provided for effective communication.

4. Build rapport with customers and handle objections effectively.

5. Identify potential sales opportunities and generate leads.

6. Schedule appointments for sales representatives if required.

7. Keep accurate records of calls made and results achieved.

8. Achieve daily/weekly/monthly targets set by the team lead or manager.

9. Provide feedback to the team lead or manager regarding customer responses and lead quality.

10. Maintain professionalism and adhere to company policies and procedures at all times.

**Requirements**:
1. Proven experience as a telecaller or similar customer service role.

2. Excellent communication skills, both verbal and written.

3. Ability to engage customers in conversation and build relationships.

4. Strong persuasion and negotiation skills.

5. Good organizational and time management skills.

6. Ability to work well under pressure and meet targets.

7. Basic computer skills and familiarity with CRM software is a plus.

8. High school diploma or equivalent; additional certification in telemarketing or sales is a plus.

**Benefits**:
1. Competitive salary and incentives based on performance.

2. Opportunities for career growth and advancement.

3. Training and development programs to enhance skills.

4. Friendly and supportive work environment.

5. Health insurance and other benefits as per company policy.

Join our team and embark on a rewarding career in sales We look forward to hearing from you.

Pay: ₹12,000.00 - ₹16,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person



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