Seller Support Associate, Seller
7 days ago
1+ years of customer service experience
- 1+ years of driving process improvements experience
- Speak, write, and read fluently in English
- Experience with Excel
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
- Demonstrates effective, clear and professional written and oral communication.
- Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.
- Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
- Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
- Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
- Liaise with other departments such as Customer Service, Business Teams, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.
Key job responsibilities
- Handle queries from sellers across the world in their time zone
- Follow available guidelines while handling contacts to ensure seller experience
- Demonstrates effective, clear and professional written and oral communication in English and Hindi Language.
Fluency in these languages a must.
- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
A day in the life
- Ensure Tools and resources are working before handling a contact
- Follow guidelines while responding to seller queries
- Highlight issues through available mechanisms
Virtual Location - TS
- Other than English and Hindi language proficiency, Telugu proficiency is preferred
-
Seller Support Associate, Seller
2 months ago
Telangana, India Amazon Dev Center India - Hyderabad Full timeSpeak, write, and read fluently in English - The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers. - Demonstrates effective, clear and professional written and oral communication. - Provides prompt and efficient service to Amazon Sellers...
-
Seller Support Associate, Seller
3 days ago
Telangana, India Amazon Dev Center India - Hyderabad Full timeSpeak, write, and read fluently in English - The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers. - Demonstrates effective, clear and professional written and oral communication. - Provides prompt and efficient service to Amazon Sellers...
-
Seller Support Associate, Seller
2 months ago
Telangana, India Amazon Dev Center India - Hyderabad Full timeSpeak, write, and read fluently in English - The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers. - Demonstrates effective, clear and professional written and oral communication. - Provides prompt and efficient service to Amazon Sellers...
-
Seller Support Associate, Seller
3 weeks ago
Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time1+ years of customer service experience - 1+ years of driving process improvements experience - Speak, write, and read fluently in English - Experience with Excel - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with...
-
Seller Support Associate
6 days ago
Hyderabad, Telangana, India CYBERMART Full timeCyberMart hiring freshers for the post of Seller Support Associate **Responsibilities**: Resolve seller issues and act as a point of escalation for seller issues. Responds to Associate support requests Documenting all Selling Partner interactions and information according to standard operating procedures Language - Hindi, Telugu and English (...
-
Seller Support Associate
1 week ago
Hyderabad, Telangana, India CYBERMART Full timeCyberMart hiring freshers for the post of Seller Support Associate **Responsibilities**: Resolve seller issues and act as a point of escalation for seller issues. Responds to Associate support requests Documenting all Selling Partner interactions and information according to standard operating procedures Language - Hindi, Telugu and English (...
-
Seller Support Associate
4 weeks ago
Hyderabad, Telangana, India CYBERMART Full timeCyberMart hiring for Customer support Executive,Tellecaller,& Seller support Executive **Responsibilities**: Resolve seller issues and act as a point of escalation for seller issues. Responds to Associate support requests Documenting all Selling Partner interactions and information according to standard operating procedures Language -...
-
Seller Support Associate, Vendor
2 months ago
Hyderabad, Telangana, India ADCI HYD 13 SEZ Full timeSpeak, write, and read fluently in English - The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers. - Demonstrates effective, clear and professional written and oral communication. - Provides prompt and efficient service to Amazon Sellers...
-
Seller Onboarding
2 weeks ago
Madhapur, Hyderabad, Telangana, India Dikazo Solutions Private Limited Full time**Key Responsibilities (Seller Onboarding) - Hyderabad** Responsible for end-to-end Seller Account Management. Ability to manage allocated sellers to meet the set goals. Drive GMV, Listings, Promotions, Inventory and Geographic. expansion. Seller Escalation Management understand and solve seller problems. Re-activating inactive sellers. Guiding sellers...
-
Seller Support Associate, Selling Partner Support
2 months ago
Telangana, India Amazon Dev Center India - Hyderabad Full timeSpeak, write, and read fluently in English - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Key job responsibilities - Handle queries from sellers across the world in their time zone - Demonstrates effective, clear and professional written and oral communication. - Provides prompt and efficient service to Amazon...
-
Sales Associate
3 weeks ago
Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time1+ years of sales experience - Bachelor's degree Key job responsibilities **Responsibilities**: - Recruiting Sellers onto various programs and managing Seller relationship by championing their needs at Amazon - Managing and driving the growth of the Sellers’ business by adding selection and delivering on key business opportunities for Sellers - Managing...
-
Operations Executive, Seller Flex, Sellerflex
2 months ago
Hyderabad, Telangana, India ASSPL - Telangana - D82 Full timeBachelor's degree - Speak, write, and read fluently in English Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our India...
-
Applied Scientist
2 months ago
Hyderabad, Telangana, India ADCI HYD 13 SEZ Full timeMaster's degree in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field At Amazon, we strive to be Earth's most customer-centric company, where customers can find and discover anything they want to buy online. Our International Seller Services team plays a...
-
Customer Support Associate
3 weeks ago
Hyderabad, Telangana, India ADCI HYD 16 SEZ Full timeB2 or above fluency in both written and verbal communication and another supported language - Strong written and verbal communication skills with the ability to communicate effectively to a wide range of customer personas in a diverse environment. - Experience in a technical support process for web enabled software products or services. - Strong...
-
Operations Associate
4 weeks ago
Hyderabad, Telangana, India ADCI HYD 13 SEZ - H84 Full timeBachelor's degree - Speak, write, and read fluently in English Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon. At this role, the associate gets a chance to work...
-
Sales Associate
2 weeks ago
Hyderabad, Telangana, India ADCI HYD 13 SEZ Full timeBachelor's degree - 1+ years of sales experience - Bachelor's degree in engineering, commerce, business administration or equivalent Work Timings - Monday to Friday; European Timings Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers...
-
Support Ops Contractual, Support Operations
2 months ago
Hyderabad, Telangana, India ADCI HYD 13 SEZ Full timeBachelor’s Degree - Experience with Microsoft Office, including Outlook, Word, and Excel - Exceptional analytical, logical and data gathering skills - Excellent communication and comprehension skills - Excellent problem solving skills Support Operations role in FBA is to support Sellers with financial related questions and ensure they are addressed in...
-
Sales Associate
6 days ago
Hyderabad, Telangana, India ADCI HYD 13 SEZ Full timeBachelor degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience (preferable in sales/account management) - Ability to work with IT systems, understand and work with XML feeds, SQL/DW. - Excellent communication skills in written and oral English with the ability to face external and internal partners in a...
-
Sps Associate, Sps
4 weeks ago
Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full timeWork a flexible schedule/shift/work area, including weekends, nights, and/or holidays Key job responsibilities - Handle queries from sellers across the world in their time zone - Follow available guidelines while handling contacts to ensure seller experience A day in the life - Ensure Tools and resources are working before handling a contact - Follow...
-
Sps Associate, Sps
2 months ago
Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full timeAre you graduate and above? Work from Home - work-arrangement Key job responsibilities - Handle queries from sellers across the world in their time zone - Follow available guidelines while handling contacts to ensure seller experience A day in the life - Ensure Tools and resources are working before handling a contact - Follow guidelines while responding...