Retail Sales Associate

5 months ago

Bengaluru, India Recruiterzhive Full time

**JOB DESCRIPTION-SALES ASSOCIATE**
Hr Navnitha - 90084 12227

**Title** - Sales Associate

**Reporting to** - Store Manager

**Skip Level** - Areas Operations Manager

**About the Company**

With a mission to give India a vision, Company is India's fastest growing eyewear company. and the products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers’ eye powers.

**About the Role**

A Sales Associate is responsible for providing the best customer experience in the stores by providing high standards of selling services to customers. He/she plays a key role in driving the revenue achieved by the store.

**Responsibilities**

**Area Activities expected to be performed by a Sales Associate**

Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the free eye check-up
**Customer focus**:
Being involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to
**Driving Net ** deliver the best shopping experience to the customers
**Promoter Score**

Understanding the POS system to ensure that the transactions are processed effectively

Being dedicated to customer satisfaction and resolving any concerns that the customer has

Presenting the customer with an optimal selection of products based on customer preferences
**Product**

Understanding the unstated needs of the customer, asking relevant questions, and picking the
**recommendation ** right time to pitch the recommended solutions

Achieving the assigned target for sales, eye-test conversion, returns; and following all SOPs
**Achieving sales**

Post making the sale, coordinating with the customer for product pick-up, after receiving due
**Vs. Plan & SOP ** communication from the warehouse. In case of returns, he/she is expected to understand the
**adherence ** reason and try to resolve the same to control the return percentage.

Maintaining the store as per company standards, cleaning the frames and other equipment

**Store upkeep & **regularly, and ensuring there is no deviation as per the SOP

**maintenance **Ensuring the security of all the company's equipment and that there is no shortage of stock units or damage in the store

**Personal attributes & competencies**

Minimum qualification: 12th pass; Graduates preferred

Ability to build rapport and trusting relationships

Ability to understand unstated needs of the customer and offer solutions

Clear communication and active listening skills

Ability to adapt to changing environment and openness to learn

Proactive task ownership, result-orientation, and customer-orientation

Ability to multitask and organize activities based on priority

**Salary**: ₹18,000.00 - ₹21,500.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Retail sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Shift availability:

- Day Shift (preferred)

**Speak with the employer**
+91 9008412227

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