Retail Sales Associate- Caratlane Jewellery Hsr

4 days ago

HSR Layout Bengaluru Karnataka, India Akshata Retail Pvt Ltd Full time

**Retail Sales Associate - Caratlane HSR, Bangalore**

Job Role : Retail Sales Associate

Function : Sales

Reporting to : Store Manager

Business : Jewellery

Job Details : To achieve the sales targets by engaging with the customers, explaining the offerings from the brand, assists them in choosing the desired product and completing the sales transaction.

Internal Interfaces:

- Business Associate
- VM team
- Merchandising team
- Support teams

**Job Requirements**:
Education : Graduation / Post Graduation

Relevant Experience : Fresher or 1-3 years experienced

Behavioral Skills : Customer Centricity

Delivers Results

Build Effective Teams

Knowledge : Sales/ Retail Experience

**Process Contribution**

**Product Sales**:
1. Receive and engage with the customer to understand the customer’s requirement

2. Introduce the various product offering to the customers and facilitate customer buying decision

3. Prepare the estimate of the products selected and completing the sales transaction

4. Achieve category wise sales target for the allocated section

5. Assist the customer in a sales return or repair work

**Retail Operations: Store Management**:
1. Adhere to the standard operating procedures in the store

2. Adhere to cost savings practices undertaken in the store

3. Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated Report the sold sock and ensure the stock replenishment

4. Ensure proper and attractive display of the products at the appropriate counter

5. Maintain safety of products displayed to customers and communicate promptly to the superiors about any potential theft

6. Monitor the dead stock and liaison with the store manager to minimise the same

7. Provide support to the marketing team and VM team in ensuring the compliance of the store and improve footfall

8. Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level

**Retail Operations: Feedback management**:
1. Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings

**Retail operations: Field sales operations management: Customer complaint resolution**:
1. Manage customer queries and complaints as per the company guidelines.

**Location**: Caratlane
- 804, 27th Main Rd, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Work Location: In person

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