Dy. Chief Executive Officer

5 months ago

Navi Mumbai Maharashtra, India HR Ace Full time

**Description**:
**Job Description**:
The Deputy CEO should be a seasoned and a tenured industry veteran with over 25 years of IT experience, who understands the evolution of technology business in India and its potential.
- Understands aspects associated to revenue, margins and profitability.
- Most importantly, a leader with a strongfoothold in the India & US market and a demonstrated expertise in scaling up the region through organic and inorganic growth.

**Roles & Responsibility**:

- Accountable for the global consolidated business EBITA of the Services business comprising of the Professional services, Enterprise services, Value business services. He will be responsible to drive the margin enhancement and budget, cost optimization plans as per
AOP.
- Accountable for existing account retention, customer satisfaction and expansion of existing revenues growth YOY by 10%.
- Ensure service quality assurance, delivery excellence as per the customer SLA’s.
- Rebrand and Re -position within the existing clients and leverage the new
products and business solutions.
- Upsell and cross sell within the existing clients effectively and deliver additional revenue growth of 10%
- Drive the margin enhancement by efficiently changing the revenue mix within the existing clients

/strategic accounts by changing the value business mix.
- Expand the topline growth in the existing accounts by driving profitable volume business across Digital BPS, IMS and Professional services
- Defend the US indirect HCM professional revenue and replace with direct staffing business
- Increase the share of wallet in our GCC countries by 25% for other services lines
- Accountable for all business operations compliances and process controls
- Reduce the DSO by 10% and manage partner/vendor expectation and increase DPO by 10%
- Ensure Revenue assurance is complied with from a contract to cash cycle perspective and ensure 100% revenue recognition as per contracts.
- Continue to build practice capabilities within delivery to support
company’s growth across all service lines.
- Drive synergy sales within existing accounts of our next gen product powered services along with the Global KAM head.
- Shape strategic deals and partnerships. Champion new age technologies (Digital, AI/ Automation, Analytics, Cloud) acrossdiverse industries.

**Requirements***
- Aspiration to become an entrepreneur and wanting to seize the opportunity to be an intrapreneur within a listed company
- Deep delivery and domain knowledge in Value business and understanding /experience of the IMS/DIMS BUSINESS
- American citizen based in India or India citizen with proven global experience of servicing US/UK/GCC clients
- Minimum 10 to 15 yearsin early stage in delivery
operational intensity and cost Centre management/UK/GCC clients.

Minimum 10 to 15 years in early stage in delivery
operational intensity and cost Centre management.

**Experience**:
18 years to 21 years.

**Location**:
Navi Mumbai

**Industry**:
IT Services & Consulting

**Functional Area**:
Administrative/Management

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