CRM Executive

2 months ago


Bhiwandi, India Sarom Fab. Pvt. Ltd. Full time

Doing cold calling.
- Following up with customers.
- managing customer relationships, ensuring sales growth.
- Manage the Customer Service operations by overseeing the customer feedback and compliant processes and thus provide support to various departments to resolve the same within timelines.
- Ensure that service issues are solved within a stipulated turnaround time (TAT) and quality service is delivered to the customers.
- Provide insights into customer needs during the development of customer loyalty/ retention schemes.
- Provide support in various operations and activities.
- Regularly interact with end customers for understanding their requirements, aspirations and expectations.
- Data management, feedback management
- Client Coordination, Correspondence & Documentation

**Job Types**: Full-time

**Salary**: ₹ **18000.00** per month **TO** ₹ **20,000.00** per month

**Schedule**:

- 9:00 AM. TO 7:00 PM.

**REQUIREMENT**:

- Tally: 3 year (preferred)

**Expertise in MS EXCEL**

**Education**:

- Bachelor's (preferred)

**Language**:

- HINDI / MARATHI / English (preferred)

**Salary**: ₹18,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

COVID-19 considerations:
YES

**Speak with the employer**

+91-XXXXXXXXXX


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