Peoplesoft L1 Support

2 days ago

Pune Maharashtra, India Dassault Systèmes Full time

**Job Description: Peoplesoft L1 Support**

Imagine New Horizons

We are seeking L1 Support Engineers, having experience in PeopleSoft Finance Domain, to work with our Digital Enterprise Solutions team.

What will be your job / Challenges to be handled?

As part of this team, you will be responsible for PeopleSoft L1 Support which includes supporting the end user activities in different streams under Finance domain.

You will get to work together with colleagues from all over the world to support them on challenging projects for international business that is spread worldwide.

**Your key success factors**

Experience: 1-4 Years

Education: Bachelor of Commerce / Engineering / MBA with Finance Background

Should have good exposure to functional process flows of People Soft tool.

Should be ready to work in 18*5 rotational shift (24*7 during closing)

Perform Queue Management and handover activities to following shift. Reporting to Team Lead.

Investigate and resolve incidents within SLAs.

Document knowledge (KB).

Proficient in SQL.

Good understanding of IT delivery methodologies.

Team Player and able to work in a cross-functional team environment.

Good Time Management and pro-actively seeks to make continuous improvements.

**Diversity statement**:
As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.

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