Inside Sales Representative
7 months ago
Urgent Hiring
Position : Sales coordinator
Salary : Upto 3 Lpa
Notice : 15 Days
**Responsibilities**:
- Respond promptly to customer inquiries, identify and resolve issues, and escalate problems when necessary.
- Handle customer complaints with empathy and professionalism, finding appropriate solutions to ensure customer satisfaction.
- Maintain a thorough understanding of our products and services to effectively assist customers with their inquiries.
- Document and track customer interactions and resolutions in the company's CRM system.
- Collaborate with other departments to resolve complex customer issues and provide feedback on product or service improvements.
- Stay updated on product knowledge, industry trends, and customer service best practices.
- Identify opportunities to upsell or cross-sell products and services to existing customers.
- Assist in the development and improvement of customer support processes and procedures.
Meet and exceed individual and team performance goals
**Job Types**: Full-time, Permanent
**Salary**: ₹11,237.76 - ₹25,000.00 per month
Shift:
- Day shift
**Experience**:
- inside sales: 1 year (required)
Ability to Commute:
- Bhiwandi, Maharashtra (required)
Ability to Relocate:
- Bhiwandi, Maharashtra: Relocate before starting work (required)
Work Location: In person
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