Inside Sales Representative

3 weeks ago


Bhiwandi, India Regan Network Hr Solutions Full time

Urgent Hiring

Position : Sales coordinator

Salary : Upto 3 Lpa

Notice : 15 Days

**Responsibilities**:

- Respond promptly to customer inquiries, identify and resolve issues, and escalate problems when necessary.
- Handle customer complaints with empathy and professionalism, finding appropriate solutions to ensure customer satisfaction.
- Maintain a thorough understanding of our products and services to effectively assist customers with their inquiries.
- Document and track customer interactions and resolutions in the company's CRM system.
- Collaborate with other departments to resolve complex customer issues and provide feedback on product or service improvements.
- Stay updated on product knowledge, industry trends, and customer service best practices.
- Identify opportunities to upsell or cross-sell products and services to existing customers.
- Assist in the development and improvement of customer support processes and procedures.

Meet and exceed individual and team performance goals

**Job Types**: Full-time, Permanent

**Salary**: ₹11,237.76 - ₹25,000.00 per month

Shift:

- Day shift

**Experience**:

- inside sales: 1 year (required)

Ability to Commute:

- Bhiwandi, Maharashtra (required)

Ability to Relocate:

- Bhiwandi, Maharashtra: Relocate before starting work (required)

Work Location: In person


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