Customer Service Representative

4 weeks ago


Noida, India Head Field Solutions Pvt. Ltd Full time

**About Company**:
**Head Field Solutions Pvt. Ltd.**

Head Field has been a formidable player in the outsourcing business market for a decade. Started with a vision to help businesses abroad recruit talent from India, our company now includes other services in its basket of offerings apart from RPO (Recruitment Process Outsourcing) which has been our thrust area for over a decade. Our aim is to help our clients recruit top talent, especially from India, with ease. We ensure that our clients not only save money but also time by providing end-to-end recruiting services. With our innovative ground-breaking ideas, detailed approach, and quality-oriented delivery of outsourced solutions we assist our clients to full fill their tasks quickly and efficiently.

**Job Summary**:
Virtual Assistant will work with international clients by Cold calling a list of target customers to qualify them and set up an appointment with the Business Heads. We are looking for someone who is career oriented and looking for a long-term role where they can grow with us.

**Responsibilities**:

- Managing E-mails
- Scheduling meetings and appointments
- Cold calling international clients
- Administrative tasks
- Managing accounts
- Make travel arrangements
- Create content to post on the company’s social media channels
- Conduct online research to find address and contact details for a given list of companies
- Prepare presentations according to instructions given

**Required Skills/Abilities**:

- Excellent verbal and written communication skills.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and delegate them when appropriate.
- Ability to act with integrity, professionalism, and confidentiality.
- Thorough knowledge of employment-related laws and regulations.
- Proficient with Microsoft Office Suite or related software.

**Education and Experience**:

- Bachelor’s degree in any relevant field required.
- At least one year of virtual assistant experience preferred.

**Job Type**: Full-time

**Shift Timings**: 6:30 PM - 3:30 AM

**Benefits**:

- Employee-friendly Corporate Work culture
- Excellent Salary structure
- Timings are fixed with **Saturday and Sunday Off**
- Best-in-class infrastructure
- In-House Meals are available.
- Strong recognition for our employees, giving them an excellent career path

**Supplemental Pay**:

- Performance bonus

**Language**:

- Good English accent/French/Spanish (required)

**Job Types**: Full-time, Permanent

**Salary**: Up to ₹35,000.00 per month

Schedule:

- Night shift

Application Question(s):

- Are you comfortable with the Night shift?
- How much Salary are you expecting In hand per month?
- How many years of experience do you have?
- Are you comfortable for Noida location (Work from Office)?

Work Location: In person



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