Chef Success Executive
2 weeks ago
Hello,
Greetings for the day
We are hiring "Chef Success Executive" for one of the UK based online marketplace which offers a refreshing new way to search for and order fresh, authentic, and healthy home-cooked food.
**Job Title**: Chef Success Executive
**Job Family**:Chef Onboarding & Account Management
**Job Summary**:
- Are you a foodie or one who loves exploring fresh, authentic, and regional food? Is a client-facing role right up your street? And are you passionate about building relationships with home cooking and family-owned businesses to produce GREAT food? Then you should join us on the journey to revolutionise the home cooking market.
- We are CookMyGrub, and we are the marketplace for people who would like to cook and sell their cuisines to customers who order authentic, healthier, and fresh home-cooked meals. We are expanding our reach and opening new markets every few weeks.
- To support these expansion plans, we are building our Chef Onboarding and Account Management team currently recruiting for a Chef Success Executive.
**Job Description & Your responsibilities**:
The Chef Success Executive takes care of onboarding our new chefs to our platform. In this role you will be responsible for building relationships with our chefs and showing them how to make the most out of the tools and technology available to them through our platform, guiding them to their first customer order, and many more after that
You’ll work cross-functionally with our Sales, Technology and Account Management team to ensure our new chef can seamlessly transition
into their partnership with Cook My Grub
You’ll own the relationship with the new chefs until they are live on the platform and generating enough revenue to be passed on to our
Account Management team. This will include helping them to get set up, handling any issues they have around menu, packaging, and launch and providing commercial advice on how to increase order volume.
Ensure chefs are fully comfortable with our processes and systems so that they can make the most of their new partnership
Act as the liaison between the chef, customer support, operations and ensure smooth service to the chef and customers
**Experience and Qualifications**:
A strong phone presence with excellent communication skills
The confidence to make regular calls
IT literate (including a range of Microsoft software)
Highly organised and detail-orientated mindset
Experience in account management, sales or customer service is desirable
Ability to take ownership and work within demanding targets
Emotional intelligence and empathy
Get up and go attitude
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