Customer Service Representative

5 months ago


Dwarka Delhi Delhi, India Pixelhype Games Private Limited Full time

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels

**Responsibilities**
- Responding promptly to customer inquiries
- Communicating with customers through various channels
- Acknowledging and resolving customer complaints
- Knowing our products inside and out so that you can answer questions
- Keeping records of customer interactions, transactions, comments, and complaints
- Communicating and coordinating with colleagues as necessary

**Requirements**:

- High school diploma, general education degree, or equivalent
- Ability to stay calm when customers are stressed or upset
- Comfortable using computers
- Experience working with customer support

**Job Types**: Full-time, Permanent

Pay: ₹11,207.46 - ₹18,349.69 per month

**Benefits**:

- Flexible schedule
- Life insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



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