Call Centre Executive
2 weeks ago
call center JD
We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.
Call Center Representative Responsibilities:
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Making sales or recommendations for products or services that may better suit client needs.
Taking part in training and other learning opportunities to expand knowledge of company and position.
Adhering to all company policies and procedures.
Call Center Representative Requirements:
High school diploma or equivalent.
More education or experience may be preferred.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
- Experience- 1 - 2 Years- Salary- 2 Lac 25 Thousand To 3 Lac 50 Thousand P.A.- Industry- Sales & Marketing / Business Development / Telecaller- Qualification- Higher Secondary, Other Bachelor Degree, B.Com, M.Com- Key Skills- Good Communication Call Centre ExecutiveAbout Company
- Contact Person- Poonam Tiwari- Address- 1785 E Ward, Ghugare Complex, G Enterprises Building, 4th Lane, Kolhapur- Mobile- 7030633999
-
Call Centre Executive
1 month ago
Thane, Maharashtra, India Itvedant Education Pvt Ltd Full time**Responsibilities**: - Responsible for the end to end student admission cycle. - Handling of student enquiries effectively. - Timely updation and scheduling of upcoming batches to all the concerned team members, trainers and students. - Achieving targets set by the Reporting Manager. - Maintain a MIS of the students who have taken admissions or have done...
-
Call Centre Agent
4 weeks ago
Thane, India Bridgekash International Pvt. Ltd. Full time1. Assisting with market research and analysis to identify potential customers (especially on social media) and target markets. 3.Understanding customer needs and requirements 4. Setting and attending online meetings with prospects 5. Assisting in the preparation of sales proposals and contracts for potential clients. - Proven inside sales experience - Track...
-
Voice/chat Bpo Call Center Executive
4 weeks ago
Thane, India ags talent expert Full timeWe are hiring for Voice / Chat process in a premium call centre BPO excellent comm skills is a must cab till thane statiom day shift same day joining **Salary**: ₹16,008.03 - ₹21,022.86 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus **Language**: - English (required) - Health...
-
Call Centre Executive
7 days ago
Thane, India J P Services Full timeJ P Services, Thane We are Hiring - Good Communication Skills in Marathi/ English/ Hindi - MS-CIT - Self-motivated and a good people management skill - Excellent Written Communication - Understanding of the customer centricity and process dynamics - Good client interfacing skills - Monitoring Skills - Ability to be at the service of the internal client -...
-
Call Centre Tamil Agent
4 weeks ago
Thane, India KServe BPO Private Limited Full timeExp : 1 month to 1 yrs Domestic & International, Insurance Location : Thane wagle estate Qualification : HSC If interested call me on 9321534343 **Salary**: ₹9,683.44 - ₹25,063.41 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Rotational shift Supplemental pay types: - Yearly bonus Ability to commute/relocate: -...
-
Massage Therapist
4 weeks ago
Thane, India Vishwaswaroop Ayurved & Panchakarma Centre Full timeMassage Therapist required at Shree Vishwaswaroop Ayurved & Panchakarma Centre Thane time 6.30- 9.30 pm Call 9869426424 for interview **Job Type**: Part-time **Salary**: ₹3,500.00 - ₹5,000.00 per month Schedule: - Evening shift Supplemental pay types: - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) Work Location:...
-
Tele Calling Executive
4 weeks ago
Thane, India DPMI Institute Full time**Job Opportunity: Telecalling Executive** Join the dynamic team at DPMI and become an integral part of our mission to empower careers! We are seeking a Telecalling Executive to engage with potential students and provide them with information about our healthcare and paramedical courses. **Responsibilities**: 1. Conduct outbound calls to prospective...
-
Bpo Call Centre
4 weeks ago
Thane, India Digital placement Full timeHi team, - Personal loan - EMI - Home loan - COP - Unsecured Card Hsc Fresher are welcome **Salary**: - 13000 in hand 16000 gross Pick and drop facility from Thane station. 9326864747 / 95943 30774 **Job Types**: Permanent, Full-time, Fresher **Salary**: ₹10,000.00 - ₹13,000.00 per month **Benefits**: - Cell phone reimbursement - Commuter...
-
Bpo Call Centre
4 weeks ago
Thane, India Digital placement Full timewe need excellent communication skills in English. Hsc / graduate fresher can apply **Salary**: - 16k to 28k inhand+ 3k travelling Pick and drop facility 9326864747 / 95943 30774 **Job Types**: Permanent, Full-time, Fresher **Salary**: ₹16,000.00 - ₹28,000.00 per month **Benefits**: - Cell phone reimbursement - Commuter assistance - Health...
-
Call Center/ Bpo Executive
1 month ago
Thane, India Paradigm Consultancies Full timeWE ARE HIRING Job designation: - Call Center/ BPO Executive Job location: - Thane, Maharashtra. **Salary**: - 18,000-25,000 per month **Experience**: - Total experience: - 3 years of experience in customer facing role or services. - Minimum experience: - 1-2 years of Proven experience in a customer service or call center role, preferably in a BPO...
-
Tele Calling Executive
4 weeks ago
Thane, India Kretas Hr Services Pvt. Ltd. Full timeRequired Tele calling Executive for Thane location. No targets no Pressure required basic English fix salary per month with PF ,ESIC and other facilities and on time salary. 8 hours work time and day shift only Required qualification minimum HSC Required only female **Salary**: From ₹160,000.00 per month **Benefits**: - Health insurance -...
-
Junior Admissions Counselor
6 days ago
Thane, India CADD Centre - Thane Airoli Ghodbunder road Full time**Roles & Responsibilities**: - Studying the details of each offering and remaining abreast of updates to these offerings. - Obtaining and updating lists of individuals' contact details. - Calling active and budding clients to encourage the purchase of items. - Noting important details of each conversation. - Communicating verbal acceptances of offers to...
-
Tele Calling Executive
4 weeks ago
Thane, India Everest Fleet Pvt Ltd Full timeTo make regular calls to driver to make a trip after vehicle attachment - Make a call within 2 days for first trip - Making calls and pursuing drivers within 10 days of onboarding to complete 30 trips - Maintain calling data - Create daily report and Update **Job Types**: Full-time, Regular / Permanent **Salary**: ₹13,000.00 - ₹16,000.00 per...
-
Tele Calling Executive
4 weeks ago
thane, India WeAssist Consultancy Pvt. Ltd Full timeLead Generation and counseling Students and parents about courses.Clarifying the doubts of students and parents.Responsible to handle inbound and outbound calls, cold calling, and timely follow-ups.Calling on data and giving information about various programs and generating walk-ins for the branch.Generating references from students.Should have good...
-
Tele Calling Executive
4 weeks ago
Thane, India Shatrujeet Academy Full timeCalling Leads generated from ads Calling old / previous leads Follow up calls Schedule meeting for sales team for conversions **Job Types**: Full-time, Part-time, Fresher, Internship **Salary**: ₹4,000.00 - ₹9,000.00 per month Expected hours: 30 per week Schedule: - Day shift - Weekend availability Supplemental pay types: - Performance...
-
Tele Calling Executive
4 weeks ago
Thane, India JJRS Placement Full timeOnly Female Required who experienced in Real Estate Below is the Job Description for Telesales - Making Outbound Calls: Telecallers are responsible for making outbound calls to potential clients to introduce them to the company's properties and to set up appointments for property viewings. Qualifying Leads: Telecallers should be able to determine the level...
-
Tele Calling Executive
1 month ago
Panchpakhadi, Thane, Maharashtra, India Bricks Media Full time**Responsibilities**: Digital Mentor Tele calling Executive will be Responsible For the Following: - Generation of Leads through Cold Calls, Company’s Old Database - Conduct calls to book meetings with potential students interested. - Research and analysis of Generated leads, targets should be achieved. **Task & Activities**: - Handling inbound calls &...
-
Freshers for Call Centre Bpo
6 days ago
Thane, India ags talent expert Full timeWe are currently hiring for a Premium BPO based out of Thane west. - Same day Interview - chat/voice option available - cab till thane station - salary between 13 to 18k in hand - day shift only - no charges **Salary**: ₹13,220.62 - ₹18,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Yearly...
-
Tele Calling Executive
4 weeks ago
Thane, India venusskkycity Full timeTele sales Handling Inbound & Outbound Calls. Graduation is a must. **Job Types**: Full-time, Regular / Permanent Pay: ₹8,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) **Language**: - English (preferred) - Marathi (preferred) Work...
-
Call Centre Bpo Executive Day Shift
4 weeks ago
Thane, India Kreez Consulting Full timeWe are hiring for day shift BPO, process for multiple banks. key responsibilities include - address customer queries - coordinate with departments - manage escalations. same day interview and joining. **Job Types**: Full-time, Fresher **Salary**: ₹15,121.16 - ₹20,000.00 per month **Benefits**: - Commuter assistance - Health insurance - Provident...