Customer Service Executive
5 months ago
Position: Customer Service Executive
Reporting to: BDM
Dept: Back-office Sales
Location: Malad
Experience: 2-3 years’ relevant experience
Industry: Any Chemical Industry
Qualification: Any Graduate
Gender: Male / Female
Age: upto 30 to 35 Years
Roles & Responsibilities
- Assisting and coordinating with the sales & Office team. - Processing company receipts, invoices, and bills. - Handling ISO Documentation. - Equipping staff with the technical and social skills needed to enhance system. - Assisting and supporting management. - Maintain proper communication with staff. - Ensure samples / documents received from customer as and when required. - Prepare IMS documents pertaining to department. - Communicate dispatch details and logistic arrangements to customer as applicable. - Coordination for customer feedback and identifying improvement areas. - Coordination for Corrective Actions - Ensuring proper maintenance and preservation of system related documents and records. - Coordination for internal & External audit - Coordination for MRM and provide required data.
Computer knowledge: MS office
- especially MS Advance Excel, MS outlook, power point presentation & ERP.
Skills: - Good communication skills - able to work under deadlines and pressure. - passionate to accept challenges. - Strong in Coordination
**Salary**: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 9833140596
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