ERP Executive

5 months ago


Noida Uttar Pradesh, India Footprints Childcare Pvt Ltd Full time

Maintain a high level of customer satisfaction through professional communication & timely follow-up.
- Manage escalated support activities from initial report and documentation through resolution.
- Identify, recreate, research, prioritise and resolve product issues; document knowledge gained.
- Test the latest features and report any issues to Product Management
- Provide content for our internal Knowledge Base and customers.
- Provide input to Product Management regarding product enhancements.
- Demonstrate product functions and features to users either in person or remotely. **Minimum Education**:Any Graduate

**Skills**:

- At least one year of experience implementing and supporting any ERP product.
- Ability to configure production environment and update sensitive data.
- Excellent written and verbal communication skills
- Ability to prioritise and multitask under time constraints.
- Ability to troubleshoot and problem-solve in a quick, calm, analytical and methodical manner.
- Technical Documentation

**Experience**:2 To 4 Years

**Job Types**: Full-time, Part-time

Pay: Up to ₹650,000.00 per year

Day range:

- Monday to Friday
- Weekend availability

Shift:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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