Voice Process

2 months ago


Mumbai Maharashtra, India Medusind Solutions Full time

Opening for International Voice Process ( **Excellent English Communication is mandatory** )

Medusind Solutions - Medical Billing.

HR Aakansha.

Post: Client Services Executive/ AR caller - Voice Process

Place: Andheri East, MIDC, Marol Mumbai.

Process: Medical Billing.

Shift Timing : 5:30pm to 2:30 pm.

Drop within 25 kms

Fixed Weekend OFF

Outbound calls to insurances for claim status and eligibility verification

Denial documentation and further action

Calling the insurance carriers based on the appointment received by the clients.

Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.

Calling insurance companies to get the status of the unpaid claims.

Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.

Maintain the individual daily logs.

Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs

Work cohesively in a team setting. Assist team members to achieve shared goals.

Compliance with Medusinds Information Security Policy, client/project guidelines, business rules and training provided, companys quality system and policies

Communication / Issue escalation to seniors if there is any in a timely manner

Punctuality is expected all the time

**Key skills**:
**Good at communication skill**

**Good at computer skill.**

**Ready to work in night shift**

**Ready to work in voice process.**

**Benefits**:
**No sales process**

**On roll job**

**Excellent working culture**

**Salary**: From ₹15,000.00 per month

Application Question(s):

- Will you be able to reliably commute to Andheri MIDC ?

Shift availability:

- Night Shift (required)

**Speak with the employer**
+91 8268228070


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