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Chat Support Executive

5 months ago

Chennai, India Hoopoe Infoedge Pvt Ltd Full time

WE ARE HIRING FOR CHAT SUPPORT ASSOCIATE

CUSTOMER QUERY HANDLING

MINIMUM 1 YEAR OF EXPERIENCE IN CUSTOMER SUPPORT

QUALIFICATION: ANY GRADUATE

SHIFT: DAY ROTATIONAL FOR FEMALE CANDIDATES

24/7 FOR MALE

LOCATION: AMBATTUR, CHENNAI

**Key Responsibilities**:

- Prolific written communication skills to support customers with ease.
- Efficiency to offer relevant and satisfactory solutions to the customers.
- Efficiently taking note of queries and requests.
- Maintenance of log for customer interactions, transactions, and comments.
- Suggest effective and prompt solutions.
- Protecting brand image and reputation in the market.
- Effective communication via mail.
- Assist digital team with online campaigns.
- Maintaining positive repo with the customers throughout the conversation.
- Ability to work on CRM systems and practices.

FOR MORE DETAILS CONTACT: HR - 7200585283 (Mathumitha)

**Salary**: ₹15,500.00 - ₹19,500.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 7200585283