Sales and Support Generalist

3 weeks ago

Tirunelveli, India TOUCH LOGIC Full time

We are looking for a friendly, well-spoken **Sales and Support Generalist ** to assist our company in expanding our customer base. The sales and Support representative's responsibilities include generating potential leads, soliciting potential customers, facilitating sales, and connecting customers with the right salesperson.

To be a successful sales and Supportrepresentative, you should have excellent communication, interpersonal, and customer service skills. You should also demonstrate the ability to meet deadlines and have strong analytical and mathematical skills.

**Objectives of this role**
- Represent the company’s products and services, using comprehensive knowledge as well as consumer research to explain how our solutions meet customer needs
- Generate leads and build relationships by nurturing warm prospects and finding potential new sales opportunities
- Provide support to customers by addressing inquiries, resolving issues, and offering product/service information.
- Assist the sales team with administrative tasks, including preparing sales proposals, presentations, and sales contracts

**Responsibilities**
- Identify the needs of prospects, and suggest appropriate products or services
- Build long-term, trusting relationships with prospects to qualify leads as sales opportunities
- Proactively seek new business opportunities in the market
- Set up meetings or calls between (prospective) customers and sales executives
- Report to sales manager with weekly, monthly, and quarterly results

**Required skills and qualifications**
- Two or more years of experience in sales and Support, with a track record of exceeding lead targets
- Proven, creative problem-solving approach and strong analytical skills
- Strong desire and ability to move up within a sales organization

**Preferred skills and qualifications**
- Bachelor’s degree (or equivalent) or at least two years of relevant work experience
- Experience as a sales and Support representative, with a track record of achieving sales and support quotas
- Proficiency with Salesforce or other CRM software

**Job Types**: Full-time, Permanent

**Salary**: ₹12,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Day range:

- Monday to Friday

Shift:

- Day shift
- Rotational shift
- UK shift

Supplemental pay types:

- Performance bonus

Travel requirement:

- No travel

**Experience**:

- Cold calling: 1 year (required)
- Inside sales: 1 year (required)
- Technical support: 1 year (required)

**Language**:

- English (required)

Expected Start Date: 01/03/2024

  • Customer Support Executive

    2 months ago

    tirunelveli, India Consolidated Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. Responsibilities: Answering customer questions about the company, products, or services. Resolving...

  • Area Sales Manager

    2 months ago

    Tirunelveli, India DBS Bank Full time

    Area Sales Manager - Gold Loan-(WD56127) Key Accountabilities: 1)Responsible for Hiring the Sales Executives, Product Training and Motivating the Sales staff in generating business 2)Prepare monthly working plan for sales teams , review weekly, monthly plan for DST /Branch . 3)Manage Incremental Portfolio for Gold Loanfor Branch 4)Responsible for Sale...

  • Area Sales Manager

    2 months ago

    tirunelveli, India DBS Bank Full time

    Area Sales Manager - Gold Loan-(WD56127) Key Accountabilities: 1)Responsible for Hiring the Sales Executives, Product Training and Motivating the Sales staff in generating business 2)Prepare monthly working plan for sales teams , review weekly, monthly plan for DST /Branch . 3)Manage Incremental Portfolio for Gold Loanfor Branch 4)Responsible for...

  • Service Desk Coordinator

    4 weeks ago

    Tirunelveli, India Snow Planners And Builders Full time

    **We are Hiring!!!** Designation : Service Desk coordinator Experience : Minimum 1 year Salary : 13k to 18k Location : Tirunelveli, Bangalore, Madurai Skills : Good knowledge in Excel General shift **Job description**: - Engineer shift roster has to make based on call / project requirement and engineer training. - Assign calls to engineers. - Assign,...

  • Customer Care Executive

    1 month ago

    Tirunelveli, India KAG INDIA (P) LTD Full time

    **We are leading Tiles Manufacturing and selling company, Head quartered in Chennai, Tamil Nadu, KAG Tiles is a 25 year Business Conglomerate galloping in various spheres of activities viz., Tiles, Taps and Bath Fittings, Sanitary ware, etc., Urgently looking for Customer Care Executives our Tirunelvali Location.** - Contact potential or existing customers...

  • Customer Relations Associate

    1 month ago

    Tirunelveli, India Thanas Tech Pvt Ltd Full time

    **Job description** **Night Shift** **Inbound and Outbound calling involved. (Not a sales process)** **Night Shift Voice Calling, Collaborating with team-members.** Customer service executive, voice, customer support. Follow approved workflows in responding to customer inquires. Ability to speak English accurately and clearly. Experience in any...

  • Customer Relations Associate

    6 days ago

    Tirunelveli, India Thanas Tech Pvt Ltd Full time

    **Job description** **Night Shift (Onsite)** **Inbound and Outbound calling involved. (Not a sales process)** **Night Shift Voice Calling, Collaborating with team-members.** Customer service executive, voice, customer support. Follow approved workflows in responding to customer inquires. Ability to speak English accurately and clearly. Experience in...

  • Customer Relations Associate

    1 month ago

    Tirunelveli, India Thanas Tech Pvt Ltd Full time

    **Job description** Night Shift **Inbound and Outbound calling involved. (Not a sales process)** **Night Shift Voice Calling, Collaborating with team-mates.** Customer Service, Customer service executive, voice, customer support. Follow approved workflows in responding to customer inquires. Ability to speak English accurately and clearly. Experience...