Any Graduate/post Graduate Require for Inbound

3 months ago


Noida Uttar Pradesh, India Ebix Payment Services Pvt Ltd Full time

**Any Graduate/Post Graduate Require for Inbound Process**

**Location - Noida/Gurgoan**

**Job Role & Responsibilities -**
- **Ensure that all assigned inbound calls are resolved.**:

- **Helps resolve outstanding issues from previous transactions.**:

- **Take calls from providers/callers.**:

- **Escalates calls to supervisor when transaction closing is delayed, or transaction exceeds contract processing schedule.**:

- **Ensures accurate and timely processing of transactions to meet or exceed client service level agreements.**:

- **Identifies and resolves issues around nonstandard pending transactions.**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹45,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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