Graduate Trainee

5 months ago

Uttar Pradesh, India Technip Energies Full time

**About Technip Energies**
At Technip Energies, we believe in a better tomorrow, and we believe we can make tomorrow better. With approximately 15,000 talented women and men, we are a global and leading engineering and technology company, with a clear vision to accelerate the energy transition. Designing and delivering added value energy solutions is what we do.

**Global Business Services India**
At Technip Energies, we are continually looking for ways to become more efficient, and ways to improve our quality, customer focus and cost competitiveness. The T. EN Global Business Services (TGBS) organization is key to executing this strategy, by standardizing our processes and centralizing our services.

Our Vision: A customer focused, cost efficient, innovative, and high performing organization that drives functional excellence.

GBS provide streamlined and consistent services to our internal customers in the domain of Finance and Accounting, Human Resources, Business Functional Support, Procurement and Legal. Our services fit our global organization and allow us to focus on business strategy and priorities. GBS also maintains continuous improvement plans to enhance our customer-oriented service culture.

**Responsibilities/ Missions**:
**Key Activities**:
This role Graduate Trainee - MDM Ops GEOS World will be primarily responsible for handling GEOS(Oracle) Project creation / modification & Master Data (Supplier and clients) for Oracle ERP (GEOS WORLD). You will be required to work closely with Business Stakeholders and L1 Support teams.

**Business Support**
- Process Master data (Project) request received through PCW tool and complete setup in GEOS World ERP (Oracle)
- Complete Project setup for Business as requested and resolve user queries if any.
- Log incident, follow up & coordinate with MDM Application development team for any technical errors.
- Support end users for queries
- Training to new users
- Create / Update process documentation.

**Key Interactions**:
Business Stakeholders, IDS L1 support team, GEOS ERP Support team

**Essential**:

- Should have 0-2 years of experience on handling Master Data
- Should experience on any ERP (Preferably Oracle ERP)
- Should have involved on business users support in general.
- Experience working in Office 365 tools (MS Word, Excel, BI Solutions )

**Preferred**:

- Good Communication skills, able to serve several types of population (IT, Business) and adjust, business vocabulary.
- Autonomous, be able to manage himself and be proactive.
- Can write instruction (SOP) and procedure for team & local users (business or IT)
- Ensure close follow up with the business representative as well within the group organization.
- Organize regular meeting reviews with several key actors (entity's business champions, GBS Business, Support teams)

**You are meant for this job if you have/ are**:

- Good planning, time-management & communication skills
- Ability to learn & adapt quickly.
- Enjoy working in a fast-paced environment where priorities can change often, therefore the ability to work in a self-directed fashion adjusting priorities as required.
- Strong Customer Service ethic and presentation
- Show strong initiative, proactive and persuasive.
- Flexible working hours during peak business periods

**Your future at T.EN. Global Business Services**
- Potential career path, if possible
- Training and development
- Diverse and international team if relevant

**What’s next?**
Starting Date:

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