Support Executive
3 weeks ago
**JD - Support - Chat Process**
**Job** **Description**
Ciferon is a simplest restaurant POS and management software that works online and offline both, integrated with leading platforms which provide the easy operations like: Billing, Inventory, accounting, Reports, online orders and many more. Hence, the major part is customer support. So we are looking for the support executive for chat process who has a major role in the organization for the growth of both employee and company.
**Roles** **&* **Responsibilities*
- Good communication skills in English
- Ability to handle multiple chats at the same time.
- Quickly build trust and confidence with customer
- Excellent written communication skills.
- Own and resolve customer issues efficiently, effectively and empathetically.
- Good Typing speed.
- When required call the customer to resolve the query.
- Make technical presentations and demonstrate how a product meets client needs.
- Ability to work under pressure and to coordinate several activities simultaneously.
- Strong multi-tasking skills.
**Experience** **Range** - 0 to 2 years
**Salary Range**- 10K to 14K
**Job Locations**:
- Nagpur
**Skills** **required** - Excellent English Verbal & Written Communication Skills
**Job Requisite-** BPO Experience.
**Job Requirement-**
Flexible to work in rotational shifts.
6 days working with 1 day rotational off
**Contact Person**:
- Hajra khan
**Contact Number/ID**:
**Address**:
- Plot 18,19, Near Dainik Bhaskar Office, Untkhana Square, Great Nag Road, Nagpur-440003
**Salary**: From ₹10,000.00 per month
Schedule:
- Rotational shift
Ability to commute/relocate:
- Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
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