Customer Relationship Executive
2 weeks ago
1. Greet visitors and clients in a professional, courteous, and welcoming manner
2. Identify customer needs and recommend appropriate services to meet their requirements.
3. Respond to customer inquiries and concerns in a timely and professional manner, resolving issues as quickly and efficiently as possible.
4. Maintain accurate records of customer interactions and transactions, including notes on customer needs, concerns, and feedback.
5. Prepare reports on customer activity, sales, and trends to provide insight into customer behavior and preferences.
6. Perform other duties as assigned.
Job Requirement.
1. Fresher also can apply.
2. Excellent interpersonal and communication skills, with the ability to build and maintain strong relationships with customers.
3. Ability to work independently and as part of a team in a fast-paced, dynamic environment.
4. Proficient in Microsoft Office Suite and other relevant software.
5. Attention to detail and the ability to manage multiple tasks simultaneously.
**Salary**: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Health insurance
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Madurai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
**Speak with the employer**
+91 8637408676
- Health insurance
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