SAP Fsm Techo-functional

2 weeks ago

Gurugram Haryana, India Siemens Energy Full time

**A Snapshot of Your Days**:
Your role as an SAP FSM Techno-Functional consultant is to work daily with global business users who submit tickets about problems/errors they encounter on the global service tool. You will coordinate and work with the appropriate IT development and middleware Teams to find a solution that meets the agreed operation Level Agreement and fix it within the agreed Service Level Agreement.

Besides that, you will take part in the Regression testing and smart form creation for the product and join the sprint Development meeting to understand and keep up with the ongoing developments.

Work closely with stakeholders, expand your network and prepare yourself for future global roles at Siemens Energy

**How You’ll Make an Impact / Responsibilities**:

- Respond on the Ticketing tool to any SAP issues with the team according to the agreed SLA.
- Service framework knowledge is required. ITIL framework knowledge is a plus.
- Develop forms that are needed during Field Service Execution in cooperation with various Field Service and Engineering Experts. These include datasheets, status updates, timesheets, change orders, safety forms, etc.

**Your opportunities for personal growth**:

- collaborate with people from different countries, cultures, and backgrounds.
- work without supervision
- work innovatively.

**What You Bring / Skills, Capabilities**:
You should have an Engineering degree (B.Tech) or equivalent qualification (MCA). You should be eager to learn and have visualization skills. You should have good communication and analytical skills.
- d ITIL Framework understanding.

**About the Team**:
**Who is Siemens Energy?**

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 94,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

**Our Commitment to Diversity****:
Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

**Rewards/Benefits****:

- Under our motto #BetterTogether, we offer our employees the opportunity to work flexibly and remotely. But our offices also leave nothing to be desired and offer space for inspiring collaboration and creativity.
- Our people are our most valuable asset. We in Siemens Energy care for your good health & wellbeing. Accordingly, we offer ‘Home Collection based Preventive Health Check-up’ to our employees and their family.
- The professional and personal development of our employees is very important to us. We give them the opportunity to learn and develop in a self-determined way. Various attractive programmes and measures are available for this purpose.
- Flexi Pay empowers employees with the choice to customize the amount in some of the salary components within a defined range thereby optimizing the tax benefits. Accordingly, each employee is empowered to decide on the best Possible net income out of the same fixed individual base pay on a monthly basis.

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