Customer Relationship Executive

2 months ago


Lucknow, India Swapnil India Marketing Pvt Ltd Full time

**KEY RESPONSIBILITY AREAS**
- Build and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the customer lifecycle like welcome, agreement and handover of possession
- Responsible in maintaining MIS and closely working for Preparation of Final work Report.
- Co-coordinating with the internal partners and middle office teams for process improvement and updating the MIS report
- Resolving customer queries, preparing ledgers and addressing the issues highlighted by the customers through call.
- Work closely with sales and marketing teams to ensure consistency in messaging and communication with customers.
- Identify customers’ requirements and manage the customer relationship in the best interest of the organization while meeting customer expectations
- Managing post booking customer services till delivery /possession stage.
- Collection of payment dues, against demands generated with construction progress
- Responsible to interact with clients to guide them and solve their queries.
- Prepare MIS reports of payment receivables, outstanding etc
- Facilitate Coordination between the clients and other teams (Sales / Finance / Operations).
- Issue letters / communication to clients and its follow-up.
- On boarding of customers post booking
- Achieving collections targets
- Inter Department Coordination & Communication
- Follow up with banks on loan sanctions and disbursements
- Customer query resolution

**REQUIREMENTS**
- Providing end to end after
- sales service to Clients.
- To ensure efficient query handling, issue resolution, data tracking and feedback.
- Strong Communication (Written & Verbal) and interpersonal skills.
- Knowledge of real estate and construction industry trends and best practices.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹12,500.00 - ₹20,833.33 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (required)
- Customer service: 2 years (required)

**Language**:

- English (required)

**Speak with the employer**
+91 8009954210


  • Insurance Executive

    2 months ago


    Lucknow, India Hiring Junior Relationship Executive Full time

    Muthoot Finance is hiring for **Insurance Executive** ! Muthoot Finance Limited is hiring for Insurance Executive for **Lucknow Region** on 28th & 29th April 2023 ( Friday & Saturday) 1 year experience in insurance is must. Muthoot Finance is hiring for **Insurance Executive** ! **Roles & Responsibility Insurance - Executive** 1)To ensure the following...


  • Lucknow, India T & L Gases Pvt. Ltd. Full time

    **Job Title: Customer Relationship Executive** Job Summary: As a Customer Relationship Executive, you will be responsible for managing and maintaining relationships with existing customers, ensuring that they are satisfied with the products and services provided by the company. You will act as the primary point of contact for customers and will be...


  • Lucknow, India f2b consultancy Full time

    Customer Relationship Executive Job Location: Lucknow Call - f2bplacement 8707321424 8090950780 **Salary**: ₹10,000.00 - ₹14,000.00 per month Schedule: - Morning shift Ability to commute/relocate: - Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required) **Experience**: - Customer relationship...


  • Lucknow, India f2b consultancy Full time

    Customer Relationship Executive Location: Lucknow Call - f2bplacement 8707321424 8090950780 **Salary**: ₹15,000.00 - ₹18,000.00 per month Schedule: - Morning shift Ability to commute/relocate: - Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required) **Experience**: - Customer relationship management: 3...


  • Lucknow, India T & L Gases Pvt. Ltd. Full time

    Job Title: Customer Relationship Executive **Responsibilities**: - Build and maintain positive relationships with customers through regular communication and follow-up - Address customer inquiries and concerns promptly and professionally - Keep accurate records of customer interactions and transactions - Collaborate with internal teams to ensure customer...


  • Lucknow, India Milestone Consulting Group Full time

    Job Id : 567 Job Title : Customer Relationship Executive Salary : Ranging from ₹ 12,000 - ₹ 15,000 Qualification : : MBA Location : Lucknow Experience : Fresher Name of Organisation : Milestone Consulting Group


  • Lucknow, India Mr Chef Cooking Services Full time

    Sales Executive - **Job Title**: - Customer Relationship Executive - **Department**: - Sales - **Hierarchy Level**: - Middle Management - **Gender Preference**: - Male only - **Age Preference**: - 24 to 30 Years - **Pay Structure**: - 15,000 - 18,000/- per month - **Reporting to**: - CEO **JOB BRIEF -** **PRIMARY RESPONSIBILITY** - **Work...


  • Lucknow, India Galaxy Resource Full time

    Role : customer relationship Executive Industry : customer relationship Executive, Petroleum & gas Experience : 0 to 5 Years Location : Lucknow No of Posts : 30 **Description**: We are looking for an experienced customer relationship Executive to be responsible for engaging with key customers by building and preserving trusting relationships. The...


  • Lucknow, India EduKyu Pvt Ltd Full time

    Customer support executive will be primarily responsible for handling customer queries in a professional and timely manner. You should be able to oversee your team members and provide support as and when required. Also, you should be able to conduct follow-up calls. You should have excellent communication skills and the ability to offer an enhanced...


  • Lucknow, India Skilled India Placement Services Full time

    From 0 to 1 year(s) of experience - ₹ 90,000-1.25 Lacs P.A. - Lucknow**Roles and Responsibilities** Contact potential customers, Keep record of calls & sales, Update customer information- Maintain relationship with the customers. - **SIPS 8874422211** Bachelor’s degree with Excellent interpersonal & communication skills- **Perks and...


  • Lucknow, India Milestone Consulting Group Full time

    Job Id : 583 Job Title : Customer Relationship Executive / Marketing Executive (3) for Crypto Division Description : 1. To make communication with our Investors. 2. Finding out their problems. 3. Follow-up of every grievance till it to be resolved. 4. Direct reporting to higher management regarding serious & unresolved problems. 5. Attending Incoming &...


  • Lucknow, India T & L Gases Pvt. Ltd. Full time

    **Company Description** FUELLING YOUR GROWTH --- We are devoted to bring efficiency in fuel management with the use of smart technology. A technologically enhanced and automated fuel provider and manager, TankUp and its team ensure safety and reliability. Our manufacturing and technology management is focused on maximization of performance. J ob Description...


  • Lucknow, Uttar Pradesh, India Concord Control Systems Limited Full time

    As a Customer Relationship Executive, you will be the primary point of contact for our clients, ensuring their needs are met and their expectations are exceeded. You will play a crucial role in building and maintaining strong relationships with customers, understanding their requirements, and providing personalized support to address their concerns. Your...


  • Lucknow, India ShubhChintaQ HRS Full time

    Established in Dec 2007 a well known Group of 18 Companies working in RETAIL, **PHARMA**, FMCG, Microfinance, Credit Cooperative, Real Estate, Insurance etc. & our headquartered in Lucknow, and today working in Pan India and has a network of more than 120+ offices and more than 1500 employees across India. - Customer Relationship Manager / Executive **(Male...

  • Tellicaller

    1 month ago


    Lucknow, India Customer care executive Full time

    **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Provident Fund - Work from home Shift: - Day shift Supplemental pay types: - Bonus pay - Performance bonus **Speak with the employer** +91 8090490365


  • Lucknow, Uttar Pradesh, India Sera Vestments Private Limited Full time

    Job Role - Customer Relationship Executive Industry - Real Estate Location - Hazratganj, Lucknow Salary - 14k - 18k Responsibilities - Call target customers for projects and follow up with interested customers - Generate leads using company-supported databases, liaise between customers and the company for service updates, pricing, and new product...


  • Lucknow, India Trackurstaff Full time

    Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...


  • Lucknow, India Mr Chef Cooking Services Full time

    Sales Executive - ** Department**: - Sales - **Hierarchy Level**: - Middle Management - **Gender Preference**: - Male only - **Age Preference**: - 24 to 30 Years - **Pay Structure**: - 15,000 - 18,000/- per month - **Reporting to**: - CEO **JOB BRIEF -** **PRIMARY RESPONSIBILITY** - **Work responsibility for your position & experience**: - Maintain...


  • Lucknow, India Shining Stars ITPL Full time

    Company - Justdial Field Business Development Executive (BDE) - 2-wheeler requirement - Not Mandatory - Qualification - Graduation - Location - Lucknow, Varanshi (virtual interview), Delhi (NCR) - Salary for Fresher / Experienced - 3 LPA - Contact - 9369039504 Purpose of the Role - Ø Achieve lasting customer success and higher profitability Ø Leverage...


  • Lucknow, India Shining Stars ITPL Full time

    Company - Justdial Field Business Development Executive (BDE) - 2-wheeler requirement - Not Mandatory - Qualification - Graduation Location - Lucknow, Varanshi, Delhi(NCR) - Salary for Fresher / Experienced - 3 LPA Purpose of the Role - Ø Achieve lasting customer success and higher profitability Ø Leverage Justdial’s strength in creating clients’...