Customer Executive(Female)
5 months ago
**COUSTUMER SERVICE EXECUTIVE(ONLY FEMALE)**
**JOB LOCATION : REMOTE**
**Experience : Min 2 years**
**Responsibilities**:
- Acknowledge and resolve customer complaints and concerns effectively.
- Provide accurate information about products and services.
- Maintain a high level of professionalism and empathy in all customer interactions.
- Keep records of customer interactions, transactions, comments, and complaints.
- Communicate and coordinate with colleagues as necessary to resolve customer issues.
- Follow communication procedures, guidelines, and policies.
**Requirements**:
- Proven experience as a Customer Service Representative or similar role (minimum 2 years).
- Ability to build rapport with customers and demonstrate empathy.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- college degree preferred.
Pay: From ₹30,000.00 per month
**Experience**:
- Customer service: 2 years (preferred)
Work Location: Remote
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