Transportation Representative, Av

2 weeks ago


West Bengal, India ADCI - West Bengal - H29 Full time

Bachelor’s degree
- 10-24 months of work experience.
- Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams
- Proficiency in Advanced Excel (pivot tables, vlookups)
- Demonstrated ability to work in a team in a very dynamic environment

TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.
Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.
Purview of a Trans Ops Specialist
A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals - Inbound and Outbound operations.
Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.
Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.

**Responsibilities include, but are not limited to**:

- Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
- Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.
- Develop and/or understand performance metrics to assist with driving business results.
- Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC.
- Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.
- Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
- Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
- Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.
- Providing real-time customer experience by working in 24*7 operating environment.

A day in the life

About the hiring group

Job responsibilities

A day in the life

About the hiring group

Job responsibilities

Virtual Location - WB
- Logistics background and lean/six sigma training is a plus
- Proficient in SQL



  • West Bengal, India ADCI - West Bengal - H29 Full time

    Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills - ability to clearly understand and state the issues customers present Ø Ability to concentrate - follow customers...


  • West Bengal, India ADCI - West Bengal - H29 Full time

    Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills - ability to clearly understand and state the issues customers present Ø Ability to concentrate - follow customers...


  • Salt Lake, Kolkata, West Bengal, India Hashtag Biz Solutions Full time

    Are you a persuasive sales professional with a flair for luxury services? Do you have a proven track record of converting potential clients into loyal customers? If so, we have an exciting opportunity for you to join our team at Hashtag Business Solutions. Our fleet of high-end limousines and our commitment to exceptional service make us the preferred...


  • Esplanade, Kolkata, West Bengal, India AREVE ELECTRONICS Full time

    **Job Title: Field Sales Representative** **Company**: Areve Electronics **Location**: Kolkata, Eastern India **About Us**: Areve Electronics is a leading Security Surveillance & Office Automation company based in Kolkata, specializing in system integration, distribution, and marketing representation. Established in 2006, Areve Electronics has expanded...


  • Esplanade, Kolkata, West Bengal, India AREVE ELECTRONICS Full time

    **Job Title: Field Sales Representative** **Company**: Areve Electronics **Location**: Kolkata, Eastern India **About Us**: Areve Electronics is a leading Security Surveillance & Office Automation company based in Kolkata, specializing in system integration, distribution, and marketing representation. Established in 2006, Areve Electronics has expanded...


  • Esplanade, Kolkata, West Bengal, India AREVE ELECTRONICS Full time

    **Job Title: Field Sales Representative** **Company**: Areve Electronics **Location**: Kolkata, Eastern India **About Us**: Areve Electronics is a leading Security Surveillance & Office Automation company based in Kolkata, specializing in system integration, distribution, and marketing representation. Established in 2006, Areve Electronics has expanded...


  • Esplanade, Kolkata, West Bengal, India AREVE ELECTRONICS Full time

    **Job Title: Field Sales Representative** **Company**: Areve Electronics **Location**: Kolkata, Eastern India **About Us**: Areve Electronics is a leading Security Surveillance & Office Automation company based in Kolkata, specializing in system integration, distribution, and marketing representation. Established in 2006, Areve Electronics has expanded...


  • Esplanade, Kolkata, West Bengal, India AREVE ELECTRONICS Full time

    **Job Title: Field Sales Representative** **Company**: Areve Electronics **Location**: Kolkata, Eastern India **About Us**: Areve Electronics is a leading Security Surveillance & Office Automation company based in Kolkata, specializing in system integration, distribution, and marketing representation. Established in 2006, Areve Electronics has expanded...


  • Bidhannagar, Kolkata, West Bengal, India Bose Consulting Full time

    **Organizes and schedules all necessary resources required to accomplish activities. Coordinates daily operational needs with Maintenance team.** **Plans, distributes, monitors, and follows-up daily route assignments to ensure customers are serviced per company standards and agreements.** **Manages the end-of-day check-in process, capturing and...


  • Bidhannagar, Kolkata, West Bengal, India Bose Consulting Full time

    **Organizes and schedules all necessary resources required to accomplish activities. Coordinates daily operational needs with Maintenance team.** **Plans, distributes, monitors, and follows-up daily route assignments to ensure customers are serviced per company standards and agreements.** **Manages the end-of-day check-in process, capturing and...


  • Park Street, Kolkata, West Bengal, India Clubside Tours and Travels Full time

    Greet tourists at the airport or station upon arrival - Assist tourists with their luggage and transportation to their hotel - Provide information about the city, including tourist attractions, restaurants, and local customs - Assist with hotel check-in and ensure that the tourists are comfortable in their rooms - Coordinate tours and activities for tourists...

  • Concierge Executive

    2 weeks ago


    Kolkata, West Bengal, India Clirnet Services Private Limited Full time

    Responsibilities: - Ensure proper handling and secure transportation of items to prevent damage or loss. - Follow traffic laws and safety regulations at all times while operating a motorcycle. - Maintain cleanliness and regular maintenance of assigned motorcycle. - Provide excellent customer service and represent the company...


  • Andheri West, Mumbai, Maharashtra, India one portfolio pvt ltd Full time

    Job Description: Field Sales Representative Position: Field Sales Representative Location: Mumbai Reports to: Assistant Vice President (AVP), Partnerships and Operations Company Overview: We are a leading healthcare company dedicated to enhancing the accessibility and delivery of quality healthcare services. We are expanding our operations and seeking...

  • Salesman

    3 weeks ago


    Kolkata, West Bengal, India Zen Pollen Paints Full time

    **Looking to hire a sales representative with the following skills**: - Generating leads. - Meeting or exceeding sales goals. - Negotiating all contracts with prospective clients. - Helping determine pricing schedules for quotes, promotions, and negotiations. - Preparing weekly and monthly reports. - Giving sales presentations to a range of prospective...


  • Malad West Dely, Mumbai, Maharashtra, India Event Beep Full time

    Job Title: Customer Service Representative (UK Voice Process) Location: Malad West, Mumbai Experience: 0- 1 year in Voice Process Transportation available Key Responsibilities: Customer Interaction: Engage with customers primarily located in the UK through inbound and outbound calls. Provide exceptional customer service by addressing inquiries, resolving...

  • Process Coordinator

    1 week ago


    Kolkata, West Bengal, India Pratap Polysacks ltd Full time

    **Job overview**: We are seeking an organized and detail-oriented Process Coordinator to join our team. The person will be responsible for managing the flow of orders from receipt through to delivery, ensuring that all details are accurately recorded and communicated, and that orders are processed efficiently. **Job requirements**: - Minimum educational...

  • Bike Rider

    1 week ago


    Dhulagori, Howrah, West Bengal, India myMD Health Care Pvt. Ltd. Full time

    Job Title: Biker Location: Kolkata entire stores and to Dhulagarh Company - myMD Healthcare Pvt Ltd 1. Transport goods or personnel safely and efficiently between the Kolkata stores and Dhulagarh. 2. Follow all traffic laws and safety regulations while operating the bike. 3. Coordinate with the Purchase team to ensure timely pickup and delivery of...


  • Kolkata, West Bengal, India BDS Consultancy Full time

    Personal assistant cum Sectrary **Administrative Support **:Manage and organize the executive's schedule, including arranging appointments, meetings, and travel arrangements. Prepare and edit correspondence, communications, presentations, and other documents. Maintain and update filing systems, both electronic and physical. **Calendar...


  • Kolkata, West Bengal, India BDS Consultancy Full time

    Personal assistant cum Sectrary **Administrative Support **:Manage and organize the executive's schedule, including arranging appointments, meetings, and travel arrangements. Prepare and edit correspondence, communications, presentations, and other documents. Maintain and update filing systems, both electronic and physical. **Calendar...

  • Field Executive

    2 months ago


    Kolkata, West Bengal, India Adi's Creation Full time

    Company Overview: We are currently seeking a motivated and dynamic individual to join our team as a Field Executive. This role involves engaging in B2B marketing activities as per the provided list, arranging meetings with clients, and maintaining effective communication skills in both Hindi and English. **Job Description**: - Conduct B2B marketing...