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B2bi Product Support
2 months ago
**Mandatory**:
**Technical**
Autonomous with one programming language/scripting
- Autonomous with one Database. Good understanding of SQL queries
- Autonomous with Unix/Linux/RedHat/CentOS/AIX etc.
L2/L3 Production support experience
**Operational**
Flexibility towards 24*7*365 shift (with night shift and India Festivals / Public holidays)
On Call Support as & when required by the project
**Soft Skills / Experience**
Good communications skills - both written and verbal.
Customer/Front Office engagement experience
**Desirable**:
1) Knowledge of ITIL processes including Incident/Problem/Change Management processes experience
2) Network protocols & security (encryption / authentication / Certificates). Exposure of middleware technologies
3) Exposure on any of the Axway products / Any other competitor B2B / MFT product
4) Ability to work independently and have Learnability Skills.
5) Cloud / Managed Services / Product Support (L2/L3) exposure
6) Exposure on Cloud like AWS/Azure/GCP etc.
7) Exposure on Dockers, Kubernetes and Container-based technologies
**Mandatory**:
**Technical**
Autonomous with one programming language/scripting
- Autonomous with one Database. Good understanding of SQL queries
- Autonomous with Unix/Linux/RedHat/CentOS/AIX etc.
L2/L3 Production support experience
**Operational**
Flexibility towards 24*7*365 shift (with night shift and India Festivals / Public holidays)
On Call Support as & when required by the project
**Soft Skills / Experience**
Good communications skills - both written and verbal.
Customer/Front Office engagement experience
**Desirable**:
1) Knowledge of ITIL processes including Incident/Problem/Change Management processes experience
2) Network protocols & security (encryption / authentication / Certificates). Exposure of middleware technologies
3) Exposure on any of the Axway products / Any other competitor B2B / MFT product
4) Ability to work independently and have Learnability Skills.
5) Cloud / Managed Services / Product Support (L2/L3) exposure
6) Exposure on Cloud like AWS/Azure/GCP etc.
7) Exposure on Dockers, Kubernetes and Container-based technologies
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