Customer Service Outbound

1 month ago


Mumbai, India RISE IT DIGITAL LLP Full time

Hi,

We are having an opening for Customer Service & Sales Outbound (US PROCESS) for Andheri West. - Link Road

Company Profile: We are a Digital Marketing company catering to businesses in USA and India.

Designation: Customer Service & Sales Outbound

Location: Andheri West - Link Road

**Responsibilities and Duties**:

- To help customers understand the product offerings as per their requirements and respond and resolve all the queries raised by them.
- Assist the Customers during various interactions and make sure that customer satisfaction is enhanced during the entire purchase and servicing experience.
- Constant efforts on keeping oneself updated with the company's existing and new product offerings, their benefits and features.
- Upselling/cross-selling products and services to our existing customers.
- Prepare Sales reports, track and publish Individual and team productivity and performance.
- KPIs in the form of Sales Targets, Customer Satisfaction, Daily productivity and Quality Scores.

**Required Experience, Skills and Qualifications**:

- Excellent consulting, writing, presentation and communication skills
- Demonstrable social networking experience
- Positive attitude, detail and customer oriented with good multitasking and organizational ability
- Fluency in English
- Graduation in Communications, Marketing, Business, New Media or Public Relations is an advantage

**Working Days**: Mondays to Fridays (5 Days working)

**Salary**: ₹20,000.00 - ₹55,000.00 per month

Schedule:

- Monday to Friday
- Night shift

Ability to commute/relocate:

- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Night Shift: 1 year (preferred)
- Customer service: 1 year (preferred)
- Sales: 1 year (preferred)

**Speak with the employer**
+91 9820099494



  • Navi Mumbai, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For BPO Customer service Must have experience in BPO for Customer service executive Minimum 6 Months of experience Required Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing skill Ensuring Business Needs For Hiring Are Met **Salary**: ₹25,000.00 - ₹35,000.00 per...


  • Mumbai, India Crecer Inteligente Full time

    Manage customer disputes and issues in a positive manner Interacts effectively with the Operations team, business partners, and internal departments Identifies opportunities to improve processes and services Interacting with members who may have serious chronic conditions, physician practices, insurance carriers, health plans, and pharmacy operations team...


  • Mumbai, India Meera Enterprise Full time

    _**Customer Care Inbound, Outbound, Collection Process, HSC Fresher_Mumbai**_ - **Location : Thane Mumbai Navi Mumbai**_ - **Qualification : HSC / Graduate**_ - **Fresher / Experience both can apply**_ - **Salary depends On Interview**_ - **Good Communication Skill**_ - **shift Timing : 9.30 to 6.30 Or 10.00 to 7.00 pm**_ - **for more Information **_ -...


  • Mumbai, Maharashtra, India Skinnovation Pvt Ltd Full time

    **Key Responsibilities**: 1. **Outbound Calls**: Place calls to customers or clients to provide information, address concerns, and offer support. Maintain a professional and courteous tone during all interactions. 2. **Customer Assistance**: Assist customers in resolving issues, answering queries, and providing relevant information about products or...


  • Malad, Mumbai, Maharashtra, India Smart Moves Full time

    Fresher's Required with Excellent English Communication! Job Title: Outbound Sales Representative Job Summary The Outbound Sales Reps (Inside Based) responsibilities include creating end user demand for products and services via outbound sales calls. They will manage a new or existing sales territory with moderate or lower market share and will be...


  • Mumbai, India Exemplarii HR Consulting LLP Full time

    1.Provide information on Products / Services / Offers to customers. 2.Handling inbound calls & outbound calls. 3.Understand customer needs. 4.Solve customers’ queries over the phone. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹180,000.00 - ₹420,000.00 per year Schedule: - Day shift - Fixed shift Supplemental pay types: -...


  • Mumbai, Maharashtra, India Anthias Biopharma Pvt. Ltd. Full time

    Location: Malad East We are seeking dynamic and motivated individuals to join our team as **Telecaller for our Outbound /Inbound US Process**. As a Telecaller, you will play a crucial role in promoting our online services to potential customers in the United States. **Responsibilities**: 1. Conduct outbound calls to potential customers in the United...

  • Customer Service

    5 days ago


    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...


  • Mumbai, India Net Distribution Services Pvt Ltd Full time

    Dear Aspirant, **Greetings from Net Distribution Services Pvt. Ltd.!!!** We are urgently hiring for a Customer Service Intern in our company based in Andheri East, Mumbai. - Handling outbound calls related to products and services. **Eligibility Criteria: - ** - **Good Communication skills in English is must.** - **Pure day shifts only.** - **6 Days...


  • Mumbai, India Acme Services Full time

    **ONLY APPLY IF YOU KNOW ENGLISH** - Overseeing the customer service process. - Resolving customer complaints brought to attention - Managing inbound and outbound calls - Liaising with customers - Provide accurate, valid and complete information - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to...

  • Outbound Telesales

    1 month ago


    Navi Mumbai, Maharashtra, India Hirebloc Full time

    Hiring for Outbound Telesales Should be handle B2B customer Making outbound call Good communication and sales kills Good negotiation skills Inform customer about various products with pricing Convince customer to place the order online **Job Types**: Full-time, Permanent **Salary**: ₹16,500.00 - ₹20,500.00 per month **Benefits**: - Provident...


  • Mumbai, India Kaamwalibais.com Full time

    **DESIGNATION: CUSTOMER SERVICE EXECUTIVE** **Responsibilities**: 1. Providing customers with information on products, services & offers 2. Take calls from customers and do outbound calling 3. Identifying customer needs 4. Taking customer calls and solving queries 5. It is a Full Time Customer Support / Tele Caller job **QUALIFICATION**:Minimum HSC /...

  • Customer Service

    1 month ago


    Mumbai, India Achieeve.com Full time

    Please find the below JD and Company Profile. JOB TITLE - Customer Care Executive REPORTS MANAGER -Customer Care Manager DIRECT REPORTS IF ANY -None JOB PURPOSE Responsible for verifying documents and maintaining data. Ascertain the verification process as per client guidelines. Liaising with the client and network marketing companies for a...

  • Customer Service

    20 hours ago


    Mumbai, India Ergode IT Services Pvt. ltd. Full time

    CSE is responsible for taking buyer, seller, and logistic calls. - CSE is responsible for making outbound calls in case of follow-ups with buyers, sellers, and logistics. - CSE is responsible for converting inquiry calls to sales. - CSE is responsible for communicating with external coordinators (TX Warehouse) to resolve the cases. - CSE is responsible for...


  • Goregaon, Mumbai, Maharashtra, India Kotak life Insurance Full time

    Hello, Greeting from Kotak Life Insurance!! Job Location - Goregaon East Job Role - Outbound Sales Contact Person - 8369252270 (Sangita Mandal) KEY RESPONSIBILITIES - Handle Outbound calls customers to complete the physical medicals prior to policy issuance - Should maintain a Professional behaviour with the customer throughout the calling process. -...


  • Malad, Mumbai, Maharashtra, India Smart Moves Consultants Full time

    Job Summary The Outbound Sales Reps (Inside Based) responsibilities include creating end user demand for products and services via outbound sales calls. They will manage a new or existing sales territory with moderate or lower market share and will be responsible to grow sales, increase customer engagement and expand self-service web utilization....


  • Mumbai, Maharashtra, India Talentmovez Full time

    Areas of Responsibility: Providing excellent customer service experiences - Taking care of any customer escalation post booking and helping with appropriate resolution Handling queries and taking requirements Understand client’s requirement and offer packages accordingly Achieve the assigned sales targets Responsible for generating revenue for the...

  • Outbound - Bdm

    3 days ago


    Mumbai, India BHIVE Workspace Full time

    **Job Title: OUTBOUND - BDM** **Location: Bangalore** *** BHIVE is a group of Co-working and FinTech companies focused on commercial real estate. Workspace started out as the oldest co-working brand in Bangalore and is now one of the largest chains of co-working spaces in Bangalore. Alts is a fast-growing Fintech Investment platform, we’re looking to...


  • Mumbai, India H S Industries Full time

    Job Requirements Job Title: Outbound Telecaller at H S INDUSTRIES - BPO / Customer Care Role in Mumbai, MaharashtraCompany Name: H S INDUSTRIESLocation: Mumbai, MaharashtraSalary: ₹12,500 - ₹15,000 per monthQualification: 10th Standard / SSLCJob Description:Are you an excellent communicator with a knack for engaging with customers over the phone?...


  • Mumbai, India Air Charter Service Full time

    Company Description **WHO IS AIR CHARTER SERVICE** To put it simply, being a charter brokering firm we are the mediator between clients and airline operators. Our charter sales consultants manage the full travel/sales cycle, so all our clients have to do is fly! Our clients consist of high-net-worth individuals including film stars, musicians, models, and...