F&b Captain

2 months ago

Navi Mumbai Maharashtra, India Majestic Court Sarovar Portico Full time

Job Responsibilities:

- Deliver quality customer service to all guests.
- Take reservations and enquire purpose of visit.
- Greet each guest promptly and courteously with good smile and body language.
- Present menu and share promotions, specials and items to customers.
- Take food and beverage orders, repeat orders to guests and inform guest of estimated time to serve.
- Oversee a team of servers who are assigned to his/her shift.
- Key orders in the Point-of-Sale system efficiently.
- Process payment and check bills promptly.
- Maintain cleanliness of the outlet.
- Assist manager by getting involved in planning and organizing of special events.
- Check food and beverage inventories and stocks in a consistent and accurate manner.
- Follow Food & Beverage Safety and Hygiene policies and procedures.
- Complete opening, operating, and closing procedures.
- Handle problem with cashier payments.
- Escalate guests complain to duty manager if unable to conduct service recovery.
- Implement plans to deliver excellent service for outlet.

**Job Requirements**:

- Execellent customer service and willingness to learn new items on food and service;
- Team player with excellent interpersonal and communication skills;
- Able to work in fast-paced F&B environment;
- Able to commit weekends and public holidays;
- Able to work split shift
- Able to work at various locations. Check each brand’s website for addresses.

Pay: ₹16,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Leave encashment
- Provident Fund

Schedule:

- Rotational shift

Ability to commute/relocate:

- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 3 years (required)

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