Telecom Networking

4 weeks ago

Noida, India IBM Full time

**Introduction**
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems.

**Your Role and Responsibilities**
As Professionals - In Telecommunication, you are responsible for Design/circuit systems, Internet Provider and ASR (Access Service Request) and resolution to network issues.

If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.
** Responsibilities**:

- Ability to work in multiple design systems or equipment.
- Ability to quickly validate orders to ensure entrance and exit criteria met. Collects a complete and accurate customer data (minimum data sets).
- Knowledgeable and Proficient in complex provisioning requirements
- Working knowledge of equipment elements and solutions across switched and special access, MPLS solutions, local loop and long-haul transport in the telephony network.
- Provide technical support to internal and external customers for engineering, disconnection and testing of all transport facilities and special and switched access circuits.
- Intermediate level circuit design understanding.
- Problem-solving and some analytical skills.
- Able to follow established procedures to fulfill customer requirements accurately and quickly.
- Intermediate technical understanding of voice, data, ethernet products and related equipment, as well as keeping up with new products or product changes and procedures/design consumption rules.
- Intermediate understanding of design, including both on net and offnet routing configurations.
- Intermediate understanding of network architecture, routing configurations, and documented design rules
- Intermediate understanding of customer order requirements via customer design systems/tools - new/modify/disconnect orders and task completions.
- Typically, 1-3 years of experience in area of responsibility
- Adhere to client SLA's (Service Level Agreements) and timelines.

**Required Technical and Professional Expertise**
- Minimum of 1-3 Years of experience in Telecom Network.
- Coordinates with customers, sales partners, and ordering partners to accomplish all request handoff activities
- Able to identify requirements and needed information based on the product/service supported
- Strong and effective written and verbal communication skills
- Willingness to perform duties in varying shifts.

**Preferred Technical and Professional Expertise**
- Ambitious individual who can work under their own direction towards agreed targets/goals.
- Proven change management and be open to it good time management and work under tight deadlines
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
- Maintain technical knowledge by attending educational workshops, reviewing publications.
- We wish you great success in your career and encourage you to bring your best self to work with IBM

**About Business Unit**

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, alw

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