Customer Service Representative

3 weeks ago


Malappuram, India AL RAZ International Business Links Full time

Main Responsibilities:
⦁ Handles customers’ inquiries, requests, and complaints timely and accurately in a positive and effective manner.

⦁ Provide accurate information about the company’s products and services to customers.

⦁ Identify and assess customers’ needs to achieve satisfaction.

⦁ Build sustainable relationships and trust with customer accounts through open and interactive communication.

⦁ Provide accurate, valid and complete information by using the right methods/tools.

⦁ Follow call and chat procedures, guidelines and policies.

⦁ Proper Handling of CRM-assigned activities.

⦁ Meet monthly sales targets by ensuring a high standard of customer service.

⦁ Enhance company revenue by promoting additional services offered by the company.

Requirements / Skills:
⦁ Any degree

⦁ Customer service experience is preferred

⦁ Great interpersonal and communicating skills

⦁ Ability to multitask, prioritize, and manage time effectively

Languages:
⦁ English

⦁ Arabic

⦁ Malayalam

⦁ Hindi

Personal Attributes:
⦁ Outstanding Speaking Skills

⦁ Empathy

⦁ Adaptability

⦁ Ability to use Positive Language

⦁ Clear Communication Skills

⦁ Self-Control

⦁ Taking Responsibility

⦁ Patience

Work Time:
SHIFT 1 : 10 AM - 5:30 PM

SHIFT 2 : 5:30 PM - 11 PM

Age Limit : 20 - 30

Fresher/ Experienced:

- fresher with language

Salary Package : 15000 - 25000

For more details please contact
9745310564

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91
9745310564



  • Malappuram, India House Of Gateway LLP Full time

    Customer service representatives are often a client’s primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve...


  • Malappuram, India CII - Model Career Centre Full time

    Hiring!!!!Hiring!!!! A Malappuram based electronic company is hiring for telecallers in malappuram Customer Care Support Voice Process/Non Voice Location : Malappuram males and Females needed Age category : 22+ Qualification :+2/Degree / Diploma Salary : voice process - 17,000 non voice process -18,000 Roles and Responsibilities: 1. Responsible for...


  • Malappuram, India CII - Model Career Centre Full time

    Hiring!!!!Hiring!!!! A Malappuram based electronic company is hiring for telecallers in malappuram Customer Care Support Voice Process/Non Voice Location : Malappuram males and Females needed Age category : 22+ Qualification :+2/Degree / Diploma Salary : voice process - 17,000 non voice process -18,000 Roles and Responsibilities: 1. Responsible for...


  • Malappuram, India Inter Seek Recruitment Services Full time

    Studying the details of each offering and remaining abreast of updates to these offerings. - Obtaining and updating lists of individuals' contact details. - Calling active and budding clients to encourage the purchase of items. - Addressing clients' uncertainties, grievances, and suggestions on time. - Noting important details of each conversation. -...


  • Malappuram, India May I Help You Consulting Service Full time

    May I Help You Consulting Service Designation: Customer Service Executive Location:Malappuram Gender: Female Qualification: Any Degree & above+ Basic computer knowledge Experience:Freshers/ Experienced **Salary**: 12000-20000+Esi+Pf+Incentives **Salary**: ₹12,086.00 - ₹20,033.98 per month Schedule: - Morning shift Work Location: One...


  • Malappuram, Kerala, India Inter Seek Recruitment Services Full time

    Studying the details of each offering and remaining abreast of updates to these offerings. Obtaining and updating lists of individuals' contact details. Calling active and budding clients to encourage the purchase of items. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Communicating...


  • Malappuram, India KCM APPLIANCES PVT.LTD - Impex Full time

    Manage large amounts of incoming phone calls - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution - Keep records of customer...


  • Malappuram, India KCM APPLIANCES PVT.LTD - Impex Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Monitoring the work of individual representatives and of the team. - Conducting quality...


  • Malappuram, India KCM APPLIANCES PVT.LTD - Impex Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Monitoring the work of individual representatives and of the team. - Conducting quality...


  • Malappuram, India KCM APPLIANCES PVT.LTD - Impex Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Monitoring the work of individual representatives and of the team. - Conducting quality...


  • Malappuram, India KCM APPLIANCES PVT.LTD - Impex Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Monitoring the work of individual representatives and of the team. - Conducting quality...


  • Malappuram, India KCM APPLIANCES PVT.LTD - Impex Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Monitoring the work of individual representatives and of the team. - Conducting quality...


  • Malappuram, India Gozlon Group Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Monitoring the work of individual...


  • Malappuram, India Teck Wood Crafts Private Limited Full time

    Key Responsibilities - **Lead Conversion**: Engage with potential clients to understand their needs and convert leads into sales opportunities. - **Sales Process Management**: Manage the entire sales process from lead generation to closing deals, ensuring a seamless experience for customers. - **Customer Relationship Management**: Build and maintain strong...


  • Malappuram, India FZONE WORLD PROJECT LLP Full time

    Maintaining and increasing sales of your company’s products - **Appointment of area distributors**: - Reaching the targets and goals set for your area - Establishing, maintaining and expanding your customer base - Servicing the needs of your existing customers - Increasing business opportunities through various routes to market - Setting sales targets -...


  • Malappuram, Kerala, India KCM APPLIANCES PVT - Impex Full time

    Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys...


  • Malappuram, India May I Help You Consulting Service Full time

    **_Interview:_** direct / telephone **_Job Location:_**Malappuram **_Gender:_** MALE **_Age:_** 30 below **_Qualification:_**+2 / Hotel management/ same profession **_Experience:_** : Same profession 6 month & above **_Salary:_**10000-15000+Food & Accommodation **_Working Time:_**: :


  • Malappuram, India Firstcry.com Full time

    **Job description** Company profile: **Project Description: (Project on which the new hire will work)** Ø - Proven work experience as a Retail Sales Representative or Sales Associate or similar role Ø - Understanding of the retail sales process Ø - Familiarity with consumer behavior principles Ø - Knowledge of inventory stocking procedures Ø -...

  • Sales Representative

    4 weeks ago


    Malappuram, India Hash Motors Full time

    To sell Motorcycle related products available in our website and store. To sell Rider pro membership (RPM) to customers. **Job Types**: Full-time, Part-time Part-time hours: 10-15 per week **Salary**: Up to ₹20,000.00 per month **Benefits**: - Flexible schedule - Work from home Supplemental pay types: - Bonus pay - Commission pay - Performance...


  • Malappuram, India Hash Motors Full time

    To sell Motorcycle related products available in our website and store. To sell Rider pro membership (RPM) to customers. **Job Types**: Full-time, Part-time Part-time hours: 10-15 per week **Salary**: Up to ₹20,000.00 per month **Benefits**: - Flexible schedule - Work from home Supplemental pay types: - Bonus pay - Commission pay - Performance...