Customer Care Executive for Voice Process Us
4 weeks ago
**Hiring for Customer Care Executive for US Voice process (BPO) at MALAD (OFFICE JOB).**
Send CV on WhatsApp at **
9903307473
**Key responsibilities : Working with US process called AirBnB.**
**Salary : Upto 30K in-hand for Graduate with experience**
**Upto 26K in-hand for freshers**
- **Work Mode
- **WFO
- **Qualification - **Graduate / Under-graduate both can apply
- **CTC Range - **26000-30000 per month
**Work from office - Malad**
**Shift timing : Any 9 hours between 12PM and 3:30AM - rotational shifts (UK and US)**
**Working days : 5 days**
Week-off : 2 week-offs (rotational off)
**Work Location**:
Teleperformance Towers 1406 - A / 28, Mindspace, Malad West, Mumbai, Maharashtra 400090
**Document**s - Aadhaar Number mandatory
**Responsibilities**:
- Handling customers' inquiries and providing solutions through phone calls.
- Gathering customer information and explain service options and procedures.
- Identifying customer needs and recommend appropriate actions.
- Following up with customers to ensure issue resolution.
- Documenting customer interactions and provide feedback on customer satisfaction
**Requirements**:
- Should be ready to work in **Rotational shifts - any 9 hours between 12PM and 3:30AM**.
- Excellent communication and customer service skills.
- Working knowledge of computer systems and software.
**Aadhaar number is mandatory**
Looking for Immediate joiners.
**Salary**: ₹26,000.00 - ₹30,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- Rotational shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 9599426384
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