D2c Brand Representative
5 months ago
Our client is a dynamic direct-to-consumer (D2C) company involved in the apparel industry, with a mission to provide individuals with customized daily wear clothing options and focusing on all natural fabrics meant to last you forever. As a Brand Representative, you will play a vital role in retaining customers through excellent customer service and growing the brand through upselling and online marketing.
**JOB SUMMARY**
We are seeking a motivated and energetic team member to join our team. In this role, you will be responsible for managing the end-to-end customer support and marketing for our D2C client. If the D2C space excites you, this would be the perfect position for you
**RESPONSIBILITIES**
- Resolving complaints through interactive communication to ensure customer satisfaction.
- Connecting with customers on calls as and when required.
- Identifying and assessing customer's needs and promoting the products through upselling and cross-selling.
- Helping with personalization and customization as per customer requirements.
- Understanding why customers abandoned their carts and trying to assist them in making the conversions.
- Growing the brand through various online marketing techniques.
- Staying up-to-date with product knowledge and providing accurate and complete information to the customers.
- Maintaining accurate and detailed records of customer interactions, orders, and feedback in our CRM system.
- Building sustainable relationships and trust with customers and ensure customer retention.
**REQUIREMENTS**
- Previous experience in customer service, preferably in both voice and non-voice process, is preferred.
- Prior experience in promoting brands through digital marketing is preferred.
- Exceptional communication skills, both verbal and written, with a persuasive and customer-focused approach.
- Must be fluent in both English and Hindi. Fluency in any additional language will be a plus.
- Strong interpersonal skills to build relationships and connect with customers effectively.
- Proficiency in using CRM software is preferred.
- Prior experience in using Wati or any other WhatsApp API is desirable.
- Ability to multi-task and prioritize tasks effectively.
- Detail-oriented with excellent organizational and time management skills.
**Note: Freshers who have a strong desire to learn and grow in the D2C space are also encouraged to apply.**
**JOB DETAILS**
- Employment Type - Full-Time, Permanent
- Location - Lower Parel (Mumbai)
- Work Mode - Hybrid
- Work Timings - 10 AM to 7 PM
- Work Days - 6 days a week (Sundays are working days with 1 rotational off during the week)
**Job Types**: Full-time, Permanent
**Salary**: Up to ₹22,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Performance bonus
Application Question(s):
- What do you know about WhatsApp Business API? Have you ever used one?
- What is the difference between natural fibre and man-made fibre? Give example.
**Experience**:
- Customer support: 1 year (preferred)
- Branding: 1 year (preferred)
**Language**:
- English (required)
- Hindi (required)
Work Location: Remote
-
Brand Representative
1 week ago
Remote, India Math Creations pvt LTD Full timeWe are seeking a charismatic and results-driven Brand representative to serve as the face of our brand, Zepto. As a Brand representative, you will be responsible for promoting our brand, products, and values to customers, partners, and stakeholders, You will play a key role in building and maintaining a strong brand image, driving business growth, and...
-
Packaging Designer
5 months ago
Remote, India Select Brand International Private Limited Full time**About the company**: Give wings to your career with the fastest growing and leading D2C brand based in Indore. Kyari specializes in providing an extensive range of home decor plants, stylish planters, pots, and garden utilities that add life and vibrancy to indoor and outdoor spaces. With a passion for green living and sustainable design, we curate our...
-
Csr and Brand Partnership
1 day ago
Remote, India Vrindavan Chandrodaya Mandir (Iskcon Bangalore Branch) Full time**Job Title**:CSR and Brand Partnership Officer **Location**:Remote/Travelling **Job Type**: Consultant (12 months contract, renewable) **Report to**: HOD, Online Communications **Benefits**: ₹30,000 Salary + (Incentive - 5% of the raised fund) Travel expenses (If any) are to be paid by VHT **Annual Target**: Raising at least ₹20 Million; Secure at...
-
Brand Ambassador
5 months ago
Remote, India CORIZO Full timeJoin Our Team as a Brand Ambassador for! Introduction: Corizo is on the lookout for dynamic individuals who are passionate about technology, innovation, and fostering professional growth. As a rapidly growing platform connecting interns with valuable opportunities worldwide, we are seeking enthusiastic Brand Ambassadors to represent our values and...
-
Ecom - Operations Intern
5 months ago
Remote, India House of Heroes Full timeThis role will work closely with the Founders to run & manage day to day operation of the brand in the online world. This will include digital channels like the brand’s D2C website, market places like Myntra, etc. **Day to day operations will include**: Manage the operations with the HoH partners like: - Marketplaces like Myntra, Amazon, etc. - Shipping...
-
Sales Representative
5 months ago
Remote, India Trepechy Jewels Full time**Job Title: Sales Representative - Jewelry Company (Remote Position)** **Company**: Trepechy Jewels, a premier jewelry brand based in New York, USA, is seeking a dynamic and motivated Sales Representative to join our team remotely in India. We specialize in exquisite jewelry pieces crafted with precision and elegance, catering to a discerning clientele...
-
Sales Representative
2 weeks ago
Remote, India Trepechy Jewels Full time**Job Title: Sales Representative - Jewelry Company (Remote Position)** **Company**: Trepechy Jewels, a premier jewelry brand based in New York, USA, is seeking a dynamic and motivated Sales Representative to join our team remotely in India. We specialize in exquisite jewelry pieces crafted with precision and elegance, catering to a discerning clientele...
-
Sales Representative
5 months ago
Remote, India Trepechy Jewels Full time**Job Title: Sales Representative - Jewelry Company (Remote Position)** **Company**: Trepechy Jewels, a premier jewelry brand based in New York, USA, is seeking a dynamic and motivated Sales Representative to join our team remotely in India. We specialize in exquisite jewelry pieces crafted with precision and elegance, catering to a discerning clientele...
-
Sales Representative
5 months ago
Remote, India Trepechy Jewels Full time**Job Title: Sales Representative - Jewelry Company (Remote Position)** **Company**: Trepechy Jewels, a premier jewelry brand based in New York, USA, is seeking a dynamic and motivated Sales Representative to join our team remotely in India. We specialize in exquisite jewelry pieces crafted with precision and elegance, catering to a discerning clientele...
-
Logo Designs Sales Representative
5 months ago
Remote, India Pentoz technology Full timeSales representative represents a company's brand while selling goods or services. They oversee client connections, acting as the primary point of contact from the time a lead is first approached until a sale is finally completed. - Experience in selling logo designs. EXPERIENCE : 1 YEAR QUALIFICATION: GRADUATES **Salary**: From ₹15,000.00 per...
-
Brand Ambassador
5 months ago
Remote, India Talk It Inc Full timeJob Description**:Brand Ambassador** for **Talk It**. Are you a dynamic and outgoing individual looking for an exciting opportunity to represent a cutting-edge platform? We are seeking enthusiastic and engaging females aged between **18 and 25 **to join our team as brand ambassadors for Talk It. No minimum eligibility criteria...
-
Customer Service Executive
3 months ago
Remote, India Superbottoms Full time**About Us**: We are a fast growing D2C brand in the sustainable baby care space. Founded in 2018 by Pallavi Utagi, SuperBottoms is a D2C brand in the sustainable baby-care space. Backed by investors such as Lok Capital, DSG Consumer Partners, and Saama Capital, SuperBottoms aims to build a brand that stands for high-quality products that care for both the...
-
Medical Representative
5 months ago
Remote, India dp organics private limited Full timeAs a Medical Representative at DP Organics, you will play a vital role in promoting our Ayurvedic and nutraceutical products to healthcare professionals, building strong relationships, and contributing to the company's growth in the healthcare sector. Your responsibilities will involve educating, informing, and persuading medical practitioners to recommend...
-
Sales and Marketing Representative
4 weeks ago
Remote, India Ranjini Textiles Full time**Job Summary**: We are looking for an energetic and results-driven Sales and Marketing Representative to actively seek out and engage prospective clients, build relationships, and promote our brand. You will be responsible for driving sales growth, creating marketing strategies, and improving our market presence. **Key Responsibilities**: - **Sales**: -...
-
Facebook & Google Ad Experts
5 months ago
Remote, India social pill Full timePosition: Assistant Manager: Facebook & Google Ad expert Job Location: Hybrid or Work from Home Role: Managing ads on Facebook (Meta), Google, Youtube & other platforms We are an award-winning, 360° digital agency based out of Mumbai, that has helped brands achieve transformative growth through masterful digital strategy **Responsibilities**: Plan,...
-
Customer Support Representative
5 months ago
Remote, India LoudLess Full timeMonsui, a premier fashion brand, seeks a Remote Customer Support Representative. Ideal for those with impeccable written English skills and a passion for customer satisfaction. **Responsibilities**: - Assist with size exchanges, refunds, and general queries. - Maintain accurate records and collaborate with the team. **Requirements**: - Prior customer...
-
Tele Marketing Executive
5 months ago
Remote, India Sunvis Systems Private Limited Full time**Full job description** Job Title: Tele Caller & Customer Success Associate - D2C Team Location: Coimbatore Department: Direct-to-Consumer (D2C) Sales Reports To: D2C Team Lead Type: Full-time **Job Overview**: **Responsibilities**: **Sales and Customer Acquisition**: - Conduct outbound calls to potential customers to introduce products, explain...
-
Ad Sales Representative
5 months ago
Remote, India Norwood Inn & Suites Full timeJob Title: Inside Sales Representative - B2B - Remote - Work from Home Job Purpose: The Primary function of this position is to promote and sell hotel rooms to wholesalers, OTAs, Contractors, Event promoters etc. Job Type - Remote, Full Time. The job timings will be 8 hours Monday to Friday in late evenings IST. The timings will correspond with 9 AM to 5...
-
Campus Representative
5 months ago
Remote, India RJ Global Solutions Full time**Who can Apply?** - Engineering college students (3rd year and Final year). - Freshers looking for opportunities. **Role Description**: We are hiring across India for dynamic and motivated individuals to join our team as Campus Sales Representatives. In this role, you will be responsible for promoting and driving sales of our assigned services within one...
-
CEO
5 months ago
Remote, India Florence Toys Factory Jabalpur Full time**Required an ideal CEO for Florence Toys Factory **involves rigorous evaluation for visionary leadership. With strategic foresight and a passion for creativity, the chosen CEO propels the company to new heights - **Seeking expert in D2C and B2B sales for online channels**. Drive growth, optimize strategies, and foster relationships. Strong analytical skills...