Pa-i2c

4 weeks ago

Hyderabad, India Genpact Full time

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people._
- Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower._
- Welcome to the relentless pursuit of better._
- Responsibilities_
- _Setting up new properties in Yardi, payroll imports, misc. other excel projects._
- _Processes sales, sublets, and other building transactions_
- _Supporting billings, tenant inquiries, ledger Adjustments for condo/coop and rental portfolio._
- _Follow up on customer/internal disputes, customer questions and working between departments to get a resolution._
- _Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund._
- _Extracting critical information from Lease Document_
- _Calculate the rent & other charges as based on the lease document._
- _Preparing & Maintaining Property/Tenant related Data in Yardi._
- _Ensuring accuracy of Documents and discuss changes as required._
- _Should be able to manage any query or information as requested by the client._
- _Following up on the outstanding rents._
- _Generating Rental reports and ensure the Charges is correctly charged._
- _Calculate the rent & other charges based on the lease document._
- _Excellent written and verbal communication skills, with a customer service mentality is a must._
- _Develop an environment that cultivates continuous performance improvement._
- _Implement appropriate mechanisms to identify, understand and call out performance gaps and/or performance breakthroughs._
- _All other duties assigned to maintain Process Health and Hygiene_
- Qualifications we seek in you_
- Minimum Qualifications_
- _Solid Understanding of finance & accounts_
- _Computer savvy with proficiency in Microsoft Excel._
- _Equipped with a high degree of integrity and drive._
- _Ability to deliver as per timelines._

**_ _**
- Preferred Qualifications/ Skills_
- _A great teammate with an excellent interpersonal skill_
- _Able to work under pressure._
- _Equipped with a high degree of integrity and drive._
- _Ability to deliver as per timelines._
- _Results-oriented_
- _Be able to provide an excellent level of customer service._
- _Understanding to customers’ concerns whilst maintaining focus on business needs_
- Shift_
- _Working for the US Client._
- _Evening Shift: 5:30PM -2:30AM IST_

**_ _**

**_
Job_**_Process Associate_

**_ Primary Location_**_India-Hyderabad_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Aug 25, 2023, 8:10:01 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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