Ecommerce Executive

**Position**: Ecommerce Executive
**Location**: Vijay enterprises, Kalyan or Bhiwandi warehouse.
**Employment Type**: Full-time

**About the Role**:
**Key Responsibilities**:

- **Buy Box Observation**:

- Monitor and analyze the Buy Box status on various ecommerce platforms.
- Develop strategies to win the Buy Box from competitors.
- **Pricing Management**:

- Regularly review and update product prices to remain competitive.
- Track competitor pricing and make necessary adjustments.
- **Inventory Management**:

- Maintain accurate inventory records.
- Coordinate with the warehouse team to ensure timely stock replenishment.
- Conduct regular stock audits.
- **Returns Management**:

- Handle customer returns and process refunds in a timely manner.
- Investigate and resolve any return-related issues.
- **Customer Coordination**:

- Provide excellent customer service by addressing customer inquiries and complaints.
- Coordinate with customers regarding their orders, returns, and feedback.
- **Other Ecommerce Related Tasks**:

- Assist in the creation and maintenance of product listings.
- Analyze sales data to identify trends and opportunities for growth.
- Collaborate with the marketing team to implement promotional campaigns.
- Stay updated on ecommerce trends and best practices.

**Requirements**:

- **Education**: Graduation is mandatory.
- **Technical Skills**:

- Comfortable using various web browsers and ecommerce platforms.
- Basic understanding of ecommerce tools and software.
- **Soft Skills**:

- Strong analytical and problem-solving skills.
- Excellent communication and customer service skills.
- Ability to multitask and manage time effectively.
- Attention to detail and a proactive approach to work.

**Preferred Qualifications**:

- Prior experience in an ecommerce or related field.
- Familiarity with ecommerce platforms like Amazon, eBay, or Shopify.

**How to Apply**:
Pay: ₹12,000.00 - ₹14,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person