Computer Operator Customer Service Wfh

3 weeks ago


Guntur, India Jollyfree Technical Llp Full time

At Jollyfree Technical Llp, we thrive on innovation, creativity, and teamwork. If you are passionate about customer service and want to work in a dynamic environment, Jollyfree Technical Llp may be the perfect place for you.

**Responsibilities**:

- Troubleshoot technical issues and provide solutions in a timely manner
- Maintain customer records and documentation of actions taken to resolve inquiries
- Liaise with internal teams to ensure the timely resolution of complex customer inquiries
- Meet or exceed individual and team performance metrics
- Participate in training and development activities to ensure knowledge of products and services
- Contribute to the development and implementation of new processes and procedures

**Requirements**:

- High school diploma or equivalent required, some college preferred
- At least 2 years of professional experience in customer service or technical support
- Excellent communication skills with the ability to communicate complex technical information to non-experts
- Strong customer relationship skills and attention to detail
- Ability to work flexible hours
- Familiarity with help desk support software and customer management systems



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