Conversation Experience Design
2 months ago
It's fun to work in a company where people truly BELIEVE in what they are doing
- We're committed to bringing passion and customer focus to the business._
What you will do:
- Create consumer-facing Intelligent Virtual Agents using Senseforth’s proprietary platform
- Solve customer challenges using Voice/Text chatbot conversation that enables the ability to deliver personalized and contextual information in real-time
- Spearhead copywriting of new language, rewriting existing language (i.e. FAQ, SOPs), creative conception, and overall industry vertical conversation design knowledge
- Develop mock-ups, flows, redlining and all other creative proto-typing related items
- Work closely with engineering and technology partners to assess use cases -including the context, the topics, and the types of user questions
- Create conversation scripts that represent the customer’s brand identity.
This role is for you if you have:
- Excellent written and verbal communication skills
- Great Observation and Analytical skills
- Result oriented
- Ability to learn new systems quickly and effectively
- Work well in a team environment
- Prior knowledge of Microsoft office suite
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us
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