Experience Designer
2 months ago
Conversational Experience Designer
ROLE DESCRIPTION -
Amelia is looking for multidisciplinary Conversational Design
candidates to work on our AI product, Amelia. Your work experience and
portfolio should include some combination of interaction design, visual design,
conversational writing or content strategy, and would also ideally include
voice interface design. Amelia is a cognitive virtual assistant who listens and
interacts with people to solve problems. She reads natural language,
understands context, applies logic, infers user intention, learns through experience
and senses emotions.
As a Conversational Experience Designer at Amelia, you will:
- Mine insights and opportunities through workshops, research, and interviews
- Partner with stakeholders to curate conversation flows, UI choices, and
- underlying logic
- Design conversational experiences that address the business & user needs
- Review chat logs, transcripts, recordings, and research to improve performance
- Contribute to internal knowledge creation, content standards, and best
- practices
- Expand Amelia’s value to clients in various industries around the world
- Foster user-centered culture, values, and methodologies
- Support multiple concurrent client projects and support cognitive product
- initiatives
Qualifications
- 2+ years working in conversational experience design
- 2+ years’ experience in client management
- Experience with user research, prototyping, and storyboards or content strategy
- Interest in new and emerging technologies like machine learning, AI, IoT, and
- VR
- Exceptional communication, collaboration, and presentation skills
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