Customer Support Executive
2 weeks ago
Responsible to follow-up on loan accounts of customers, detailing the overdue and regularize by way of One-Time settlement.
- Initiate settlement negotiations & follow necessary formalities, as per the client guidelines.
- Identify potential skips and fraud cases of customers during the loan follow-up and escalate the same to the client.
- Follow-up on promises from customers on payments and ensure payments are being received.
- Work on reports as and when required.
Prerequisites:
- One year experience
- Degree/Diploma
- 9 hours per day that includes lunch and coffee break
- General Shift - 6 days (roaster basis)
- Typing and computer skill including Microsoft excel, required
- Good listening skill
- Tamil with average English is sufficient
**Salary**: From ₹8,500.00 per month
Schedule:
- Day shift
- Evening shift
- Night shift
Supplemental pay types:
- Performance bonus
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- Hindi (preferred)
- English (required)
Ability to Commute:
- Thanjavur, Tamil Nadu (preferred)
Ability to Relocate:
- Thanjavur, Tamil Nadu: Relocate before starting work (preferred)
Work Location: In person
**Speak with the employer**
+91 9283414944
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