Call Center Operations Trainee
3 weeks ago
**Designation**: Call Center Operations Trainee
**Location**:Ahmedabad
**Department**:Operations
**Key Responsibilities**:
- Manage and Distribute leads to the team daily basis.
- Manage and process lead generation tools.
- Track and share lead progress and daily calling reports to the clients.
- Monitor and analyse call centre team performance.
- Maintain operational records and prepare and share different insightful reports to the clients.
- Assist in call centre quality checks and performance reviews.
**Requirements**:
- Bachelor's degree in Business, Marketing, or a related field or currently pursuing the master’s degree.
- Strong proficiency in MS Office (Word, PowerPoint, Excel).
- Excellent written and verbal communication skills.
- Willingness to learn and adapt in a fast-paced environment.
- A team player with good organizational and multitasking skills.
**What we offer**:
- 5 days a week
- No bond
- Growth opportunities
- Flexible work timings
- Friendly working environment
**Job Types**: Full-time, Permanent, Fresher, Internship
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
**Location**:
- Bodakdev, Ahmedabad, Gujarat (preferred)
Work Location: In person
**Speak with the employer**
+91 7862063131
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