International Customer Service Representative

3 weeks ago

Chennai, India A1 Marketing Full time

**Job description**

**Responsibilities**:

- Provide fast and effective communications with Partners, Clients and Vendors
- Educate partners and clients on the Marketing Services products and processes
- Keeping track of completed and pending work within our task management platform
- Provide world class customer service for our partners and their clients
- Maintain product knowledge and awareness
- Work with local businesses regularly to improve their online presence
- Conduct onboarding calls with local businesses to gather information and execute the services ordered
- Work with local businesses to assess and implement a digital marketing strategy
- Coordinate and pass along feedback from Partners on product development suggestions, escalating issues as necessary
- Create and speak to reports outlining fulfilled services and proof of performance
- Create and publish social media content for many businesses in a variety of verticals
- Coordinate feedback from partners on product suggestions

Skills and Qualifications:

- 2+ years experience in customer service - **International Voice and chat**:

- Digital marketing experience for local business
- Proficient knowledge of social media (Twitter, Facebook, etc.)
- Excellent written and verbal communication skills
- Exceptional organizational skills and attention to detail
- Ability to work independently as well as collaborate within a team
- Independent decision maker; Can take calculated risks and deal with ambiguity
- Takes initiative to improve processes and try new things
- Ability to work independently with mínimal supervision within a strong team environment
- A technical aptitude and an ability to learn new processes quickly
- Would Be A Plus:_
- Experience in web design, usability and content optimization is an asset
- Proficiency with WordPress and experience with Adobe creative suite (Photoshop, InDesign) is an asset
- Knowledge of the Digital Advertising industry - must be able to speak to campaigns performance and navigate through the platforms
- Experience running Digital Advertising campaigns on platform an asset (Facebook, Google, YouTube, Display network, LinkedIn etc)
- Knowledge of Google Analytics and metrics analysis an asset

**Salary**: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Monday to Friday
- Night shift

**Salary**: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund
- Work from home

Schedule:

- Evening shift
- Monday to Friday
- Night shift
- Rotational shift
- Weekend availability

Supplemental pay types:

- Performance bonus

**Experience**:

- International voice process: 1 year (required)
- Customer support: 2 years (preferred)

**Speak with the employer**
+91 6281385709
- Health insurance

  • Customer Service Representative

    1 week ago

    Chennai, India NXT Full time

    **Join Our Team as a Customer Care Representative - International Voice Process** Are you ready to embark on a dynamic career journey that values your communication skills and provides opportunities for growth? We are looking for passionate individuals to join our team as Customer Care Representatives for our International Voice Process. If you have a...

  • Customer Service Representative International

    3 weeks ago

    Chennai, Tamil Nadu, India timesjobs Full time

    Careers Customer Service Representative (International) Fresher to 1 year experience in both Inbound/Outbound (Voice Process) with Excellent Communication skill can applyNeutral accent with no MTI and good in grammar.Telephone etiquettes & good listening skill.Flexible with Night ShiftSalary - Industry StandardsInterested candidates directly Walk-in to the...

  • Customer Service Representative International

    2 days ago

    Chennai, Tamil Nadu, India timesjobs Full time

    Careers Customer Service Representative (International) Fresher to 1 year experience in both Inbound/Outbound (Voice Process) with Excellent Communication skill can applyNeutral accent with no MTI and good in grammar.Telephone etiquettes & good listening skill.Flexible with Night ShiftSalary - Industry StandardsInterested candidates directly Walk-in to the...

  • Customer Service Representative International

    2 weeks ago

    Chennai, Tamil Nadu, India timesjobs Full time

    Careers Customer Service Representative (International) Fresher to 1 year experience in both Inbound/Outbound (Voice Process) with Excellent Communication skill can applyNeutral accent with no MTI and good in grammar.Telephone etiquettes & good listening skill.Flexible with Night ShiftSalary - Industry StandardsInterested candidates directly Walk-in to the...

  • Customer Service Representative International

    3 weeks ago

    Chennai, India timesjobs Full time

    Careers Customer Service Representative (International) Fresher to 1 year experience in both Inbound/Outbound (Voice Process) with Excellent Communication skill can applyNeutral accent with no MTI and good in grammar.Telephone etiquettes & good listening skill.Flexible with Night ShiftSalary - Industry StandardsInterested candidates directly Walk-in to the...

  • Customer Service Representative International

    2 weeks ago

    Chennai, India timesjobs Full time

    Careers Customer Service Representative (International) Fresher to 1 year experience in both Inbound/Outbound (Voice Process) with Excellent Communication skill can applyNeutral accent with no MTI and good in grammar.Telephone etiquettes & good listening skill.Flexible with Night ShiftSalary - Industry StandardsInterested candidates directly Walk-in to the...

  • Customer Service Representative

    2 weeks ago

    Perungalathur, Chennai, Tamil Nadu, India Hoopoe Infoedge Pvt Ltd Full time

    Hoopoe infoedge is seeking a highly motivated and enthusiastic individual to join our team as a Domestic Customer Support Representative. As a International Customer Support Representative, you will play a key role in providing exceptional customer service to our clients across various channels. We are hiring!!!! Role: Customer service representative -...

  • Customer Service in Chennai

    3 weeks ago

    Chennai, India Galaxy credit service Full time

    Experience: 0-5 Year(s). Location: Chennai Salary : Rs. 2,00,000 - 5,00,000 P.A. **Job Description**: Role Category : Customer Service/ Call Center/ Bpo Role :Customer Service in Chennai Employment Type: - Select Employment Type - Education UG : Any Graduate PG :Any Postgraduate Doctorate : Doctorate Not Required P.A. Key...

  • Customer Service Representative

    4 weeks ago

    Chennai, India HCLTech Full time

    Greetings!!! Walk-In Drive for Customer Service Representative - HCLTech Profile - International Voice, customer service. HCL Tech Hiring for US Voice Process - 3rd, 6th & 7th May 2024 Walk in directly. Designation: Customer Care Representative for Fresher‘s Any Grad/UG can apply (No Current Batch Regular Students / No Law Graduate) Interview...

  • Customer Service Representative

    3 weeks ago

    Chennai, India HCLTech Full time

    Greetings!!! Walk-In Drive for Customer Service Representative - HCLTech Profile - International Voice, customer service. HCL Tech Hiring for US Voice Process - 16th & 17th May 2024 Walk in directly. Designation: Customer Care Representative for Fresher‘s Any Grad/UG can apply (No Current Batch Regular Students / No Law Graduate) Interview...

  • Customer Service Representative/cashier

    3 weeks ago

    Anna Nagar, Chennai, Tamil Nadu, India Lifestyle International Full time

    customer service Representative - Sales Person *Team Work - Handling Customer Quires - Explain about Product details - Billing Working location : VR Mall - Life style showroom Person Details : Saravana T - 7795504495 **Salary**: ₹13,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Supplemental pay types: -...

  • Customer Service Representative

    2 weeks ago

    Chennai, Tamil Nadu, India timesjobs Full time

    # SITEL is: Worlds Leading BPO. Handle 3 million contacts every day. Employees Worldwide. 145 centers in 27 countries. 350 clients 36 languages Rated No.1 Contact Center Globally by the Black Book of Outsourcing, 2nd time in a row## Job SummaryAnswer inbound calls within the guidelines/goals established by the client and management. Consistently archives...

  • Customer Service Representative

    1 month ago

    Chennai, Tamil Nadu, India timesjobs Full time

    # SITEL is: Worlds Leading BPO. Handle 3 million contacts every day. Employees Worldwide. 145 centers in 27 countries. 350 clients 36 languages Rated No.1 Contact Center Globally by the Black Book of Outsourcing, 2nd time in a row## Job SummaryAnswer inbound calls within the guidelines/goals established by the client and management. Consistently archives...

  • Customer Service Representative

    1 week ago

    Chennai, India backtoroots Full time

    Job brief We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers....

  • Customer Service Representative

    1 month ago

    Chennai, India HCLTech Full time

    Greetings!!! Walk-In Drive for Customer Service Representative - HCLTech Profile - International Semi -Voice, customer service for Supply chain management. HCL Tech Hiring for Semi-Process - 22nd & 23rd April 2024 Walk in directly. Designation: Customer Care Representative for Fresher's Any Grad/UG can apply (No Current Batch Regular Students / No Law...

  • Customer Service Representative

    6 hours ago

    Chennai, India Movate Full time

    We are hiring for Voice Support role ( International Process )Experience : Freshers- 5yrs(Degree mandatory)Designation : EngineerShift : Flexible to work in Rotational Night shiftJob location : Chennai(Ambit IT Park)Work Model : Work from officeLooking for immediate joiners onlyPrimary Skills:• Excellent Communication - for voice, email, chat support•...

  • Customer Service Representative

    4 weeks ago

    Chennai, India D'Soul Development Services LLP Full time

    **Location**: Kottivakkam, Chennai - **Work from Office**_ **Role**:Customer Service Representative/Executive **Industry Type**: Beauty/Personal Care **Department**: Customer Success, Service & Operations **Employment Type**: Full Time, Permanent **Job description** - Respond to customer inquiries, reviews, and questions on social media platforms such as...

  • Customer Service Representative

    1 day ago

    Chennai, India D'Soul Development Services LLP Full time

    **Location**: Kottivakkam, Chennai - **Work from Office**_ **Role**:Customer Service Representative/Executive **Industry Type**: Beauty/Personal Care **Department**: Customer Success, Service & Operations **Employment Type**: Full Time, Permanent **Job description** - Respond to customer inquiries, reviews, and questions on social media platforms such as...

  • Customer Service Associate

    2 months ago

    Chennai, India Lennox International Full time

    Company Profile: **Lennox International** **(LII)** is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets. Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader...

  • Customer Service Representative

    4 weeks ago

    Chennai, Tamil Nadu, India SITEL Full time

    Apply for Customer Service Representative India Chennai Job Details Foundever, Career Progress Consultants in Chennai for 0 - 3 Year of Experience on