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Steward

2 months ago


Pune, India Iceberg Hospitality & Entertainment LLP Full time

Responsibilities:

- Always greet and welcome guests promptly in a warm and friendly manner.
- Always thank and give fond farewell to guests conveying anticipation for their next visit.
- Assist guest with table reservation.
- Assist guest while seating.
- Ensure guest are serviced within specified time.
- Has a good knowledge of menu and presentation standards.
- Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
- Able to answer any questions regarding menu and assist with menu selections.
- Able to anticipate any unexpected guest need and reacts promptly and tactfully.
- Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
- Serve food courses and beverages to guests.
- Set tables according to type of event and service standards.
- Record transaction / orders in Point of Sales systems at the time of order.
- Communicate with the kitchen regarding any menu questions, the length of wait and product availability.

**Salary**: ₹11,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Evening shift
- Morning shift
- Rotational shift

COVID-19 considerations:
Yes

Ability to commute/relocate:

- Pune - 411014, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (required)

**Experience**:

- total work: 1 year (required)


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