Sps Associate German

3 weeks ago


Maharashtra, India ADCI - Maharashtra Full time

**Completed Bachelor’s degree or higher - Language**: German (B2.2) certification is mandatory. - Ability to work shifts required - Experience within a customer service environment preferred. Desire to expand skills into new areas. - Technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail. - Experience with e-commerce as a consumer an essential requirement (payments, browsing, shipping, returns, etc) - Committed seller advocate, drive process & tool improvements. - Enthusiasm and strong self-motivation. - Strong prioritization and time management skills, with a high degree of flexibility. - Embrace constant change with flexibility and good grace. - Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow. - Demonstrates effective communication, composure, and professional attitude - Exemplary performance record, particularly with regard to quality & productivity - Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox

Virtual Location - MH

Summary of Responsibilities - Demonstrates effective, clear and professional written and oral communication. - Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues. - Builds Platform and business knowledge to better serve sellers - Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues. - Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures. - Contributes to a positive team environment and proactively aids team members with difficult contacts as needed. - Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. - Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions. - Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.


  • Sps Supervisor

    1 month ago


    Mumbai, Maharashtra, India ADCI - BOM - Non STPI Full time

    2+ years of team management experience - Experience analyzing data and best practices to assess performance drivers - Experience conducting seller interaction audits and providing coaching to improve performance - Must be CIP Graduate from Sp-Support team Are you passionate about improving the quality of seller experience? Do you thrive in a fast-paced...


  • Ghansoli, Navi Mumbai, Maharashtra, India Hexaware BPS Full time

    **Education & Experience**: **Required German Language Expert Level B1 or B2 Completed** Associates degree in Accounting, Finance, Business Administration or related field. Bachelor degree is preferred **Job Types**: Full-time, Permanent, Fresher Pay: ₹300,000.00 - ₹400,000.00 per year **Benefits**: - Health insurance - Leave encashment - Life...

  • Sps Associate

    4 weeks ago


    Mumbai, Maharashtra, India ADCI - Maharashtra Full time

    1+ years of customer service experience - 1+ years of driving process improvements experience - Speak, write, and read fluently in English - Experience with Excel Virtual Location - MH - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

  • Sps Associate

    1 month ago


    Mumbai, Maharashtra, India ADCI - Maharashtra Full time

    Speak, write, and read fluently in English Virtual Location - MH - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays


  • Mohammedwadi, Pune, Maharashtra, India PC Secure Technologies Full time

    Builds Platform and business knowledge to better serve Selling Partners Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Selling Partners’ issues and questions Resolve seller issues and act as a point of escalation for seller issues Identify, triage, and eliminate systemic issues...


  • Mumbai, Maharashtra, India responsAbility Investments Full time

    In this function you will be coordinating with employees and teams from various locations. **Your Main Tasks** - Support Sales and Marketing & Communications teams based in Head Office (Zurich) for ERP related tasks - Set up of planned as well as ad hoc mailings, e.g. invitations, newsletters, reports, media releases, communication, etc., create...

  • Mt - Ap German

    4 days ago


    Pune, Maharashtra, India Genpact Full time

    **_With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Associate Buyer

    1 month ago


    Pune, Maharashtra, India Eaton Full time

    **What you’ll do**: Operational procurement (SCM Purchase to Pay / P2P) is typically defined as the daily ordering of goods (direct and indirect) and services, the following up of orders and the contacting of suppliers in connection with such issues as deliveries and complaints on commercial topics - Purchase Order Management: PO creation, PO release and...

  • Associate Buyer

    1 month ago


    Pune, Maharashtra, India Eaton Full time

    **What you’ll do**: Operational procurement (SCM Purchase to Pay / P2P) is typically defined as the daily ordering of goods (direct and indirect) and services, the following up of orders and the contacting of suppliers in connection with such issues as deliveries and complaints on commercial topics - Purchase Order Management: PO creation, PO release and...


  • Mumbai, Maharashtra, India Drip Capital Full time

    **About Drip Capital** Drip Capital is a high-growth FinTech focused on the $5T global SME cross-border trade industry. We offer multiple, innovative trade financing products targeted towards SMEs in developing markets, providing rapidly growing SMEs quick and easy access to finance. With a focus on technology, our vision is to eliminate the hassle of...

  • E-commerce Executive

    1 month ago


    Mulund West, Mumbai, Maharashtra, India SORTD ECOMMERCE SOLUTIONS Full time

    Marketplace Onboarding: Lead the onboarding process for new online marketplaces, including researching and defining the platform numbers to be onboarded. - Brand Registry: Manage the brand registry process to protect our intellectual property and brand identity. - Product Listing: Create and optimize product listings to maximize visibility and sales. -...

  • E-commerce Executive

    1 month ago


    Mulund West, Mumbai, Maharashtra, India Smart Moves Consultants Full time

    Role Description : This is a full-time role for an Ecommerce Manager located in Mumbai. The Ecommerce Manager will be responsible for day-to-day tasks such as managing PPC campaigns, order processing, troubleshooting marketplace challenges on platforms like Amazon, Flipkart, eBay, and 1mg, and driving brand visibility and awareness through remarketing...

  • CAD Design Engineer

    1 month ago


    Maharashtra, India Danaher Full time

    Develop constructive solutions for products within the framework of specified concepts, general guidelines or develop, if necessary, together with others further develop and optimize.Integration of systems into the customer's production lines (pipeline planning).Develop, evaluate, and optimize solutions considering functional, material, manufacturing,...

  • Raw Material Planner

    1 month ago


    Pune, Maharashtra, India VOLTAIRA Full time

    **Join us in enabling creative mobility solutions for a connected world!** The** Voltaira group** is a pivotal player in the automotive industry, and the Voltaira brand is universally associated with top-notch quality and German precision. Our company, headquartered in Pfullingen, Germany, designs and produces Sensor, Connectivity and Electrification...

  • Avp -core Java

    1 month ago


    Pune, Maharashtra, India Deutsche Bank Full time

    **AVP -Core Java**: **Job ID**:R0319895**Full/Part-Time**:Full-time**Regular/Temporary**:Regular**Listed**:2024-04-23**Location**:Pune**Position Overview**: **Job Title: Java Developer, Associate** **Location: Pune, India** **Role Description** The business which this development team is Supporting specializes in securities and tax processing services in...