Data Domain Expert

6 months ago

Hyderabad Telangana, India Carrier Full time

**Country**:
India
**Location**:
Building No 12D, Floor 5, Raheja Mindspace, Cyberabad, Madhapur, Hyderabad - 500081, Telangana, India
**Role**: Data Domain Expert

**Location**: Hyderabad, India

**Full/ Part-time**: Full-time

**Build a career with confidence**

Carrier is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, sustainable, and high-performance buildings. Carrier is on a mission to make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter, and more sustainable. Our teams exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them.

Among the many benefits, Carrier offers Retirement Savings Plan, Health Insurance, Time Off & Vacation Options, Parental Leave, Employee Scholar Program, Flexible Work Arrangements, Employee Assistance Program & Professional Development.

**About the role**

Carrier is looking for an experienced data management professional to join our team as Business Enterprise Data Domain Expert Level 3 - Senior Commercial. The Data Domain Expert Level 3 - Senior Commercial will be part of the Carrier Business Services (CBS) Global Master Data Management (MDM) team and will support the master data improvement strategy and roadmap for the Commercial function. The role will support the implementation of structural improvements, delivering the highest Master Data quality level aiming at running efficient end-to-end business processes and allowing for decision making based on trusted data.

The role supports the Data Principal Commercial on the data aspect of the Commercial function in close collaboration with the people, process, and technology partners. He/She designs and implements standardized end to end processes and tools for the maintenance of Commercial Master Data, delivering improved service quality, optimized cost to serve, controls & compliance, as well as enhancing customer experience. It also supports some Commercial function projects from a data perspective.

He/She operates in a highly complex systems landscape and within a matrix organization. System complexity includes at least 100+ ERP instances, several other enterprise-level systems, supported by multiple service providers. He/She manages stakeholders’ relationships with business process managers across the Commercial function to implement the strategy and roadmap for high quality Master Data.

**Key Responsibilities**:
Being part of an enthusiastic and dynamic team, your responsibilities include:

- Support the CBS MDM team in the implementation of the company-wide Data Policies and Governance Framework
- Deliver the Master Data Management strategy and roadmap within the Commercial function
- Support the delivery master data projects, ensuring timely completion within budget and value realization
- Together with Data Principals and Data Owner, define data standards, cleansing (Get Clean) and monitoring (Dashboard/KPIs) of the Commercial master data
- Supporting the delivery of controlled, governed, and harmonized data maintenance processes for the Commercial data domain, including their introduction into the CBS operating model, ensuring effective and efficient master data maintenance services
- Data Analysis and Interpretation: Analyze data using statistical methods and tools to discover trends, patterns, and insights that can inform business decisions.
- Reporting and Visualization: help businesses create reports and dashboards in Qualtrics using data visualization tools to present complex data in an understandable and visually appealing manner
- Developing and Implementing Data Models: Develop models to address business issues. This may include predictive models, segmentation strategies, or other statistical models.
- Implementing the required KPIs in the Global MDM Dashboard to monitor data standards compliance
- The above includes supporting technology implementation and required change management activities
- Documenting data definition into the Data Dictionary/Catalogue for the Commercial data domain
- For the specific data domain, act as IT touchpoint for master data SME supporting projects
- Supporting the implementation of the Data Collection, Storage and Modelling strategy for the Commercial function
- Developing documentation and education materials to support business stakeholders and imbed Master Data Management best practices within the Commercial function
- Fostering a continuous improvement and agile mentality in the delivery of the Master Data Management Commercial roadmap
- For the relevant data domain, support MDM Operations for queries and escalations (2nd line support)
- Support the Data Principal in his/her continued focus on innovation and standardization to drive down total cost to serve and enhance customer satisfac

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