Data Domain Expert Mdm

6 months ago

Hyderabad Telangana, India Carrier Full time

**Country**:
India
**Location**:
Building No 12D, Floor 5, Raheja Mindspace, Cyberabad, Madhapur, Hyderabad - 500081, Telangana, India
**Role**: Data Domain Expert MDM

**Location**: Hyderabad, India

**Full/ Part-time**: Full-time

**Build a career with confidence**

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

**About the role**

Carrier is looking for a data management professional to join our team as Business Enterprise Data Domain Expert Master Data Management (MDM). The Data Domain Expert MDM will be part of the Carrier Global Master Data Management (MDM) team and will drive the master data improvement strategy and roadmap. The role will ensure structural improvements to deliver the highest Master Data quality level to support running efficient end-to-end business processes and allowing for decision making based on trusted data.

The role focuses on maturing MDM across Carrier in close collaboration with the people, process, and technology partners. He/She will be acting as the Digital Technology touchpoint for master data matter including setting up the MDM landscape strategy and driving the demand pipeline for changes and projects support, aiming at delivering improved service quality, optimized cost to serve, controls & compliance, as well as enhancing customer experience. One of the key responsibilities for this role will be to drive the MDM reporting & analytics capabilities for the Global MDM Dashboard, including the selection of the development platform.

He/She operates in a highly complex systems landscape and within a matrix organization. System complexity includes at least 100+ ERP instances, several other enterprise-level systems, supported by multiple service providers. He/She manages stakeholders’ relationships at all levels across the company to drive the strategy and roadmap for high quality Master Data.

**Key Responsibilities**:
Being part of an enthusiastic and dynamic team, your responsibilities include:

- Support the Carrier MDM team in the implementation of the company-wide Data Policies and Governance Framework
- Business partner to the Digital Technology function to define and deliver the data governance roadmap
- Champions the value of data as a strategic asset
- Drive the communication on the Master Data Management strategy and roadmap within Digital Technology function
- Prepare master data projects (business case, budget, charter,)
- Steer on master data projects, ensuring timely delivery within budget and value realization
- Acting as Digital Technology touchpoint for master data matter including setting up the MDM landscape strategy and driving the demand pipeline for changes and projects support
- Design and support implementation of the required KPIs in the Global MDM Dashboard to monitor data standards compliance
- Work together with stakeholders on new dashboard requirements and implementing them
- Continued focus on standardization and optimisation of data reports and dashboards
- Coordinate the development and maintenance of the Data Dictionary/Catalogue
- Drive and implement the Data Collection, Storage and Modelling strategy
- Develop documentation and education materials to support business stakeholders and imbed Master Data Management best practices
- Foster a continuous improvement and agile mentality in the delivery of the Master Data Management roadmap
- For MDM, point of Contact and escalation channel for Master Data Management Operations
- Continued focus on innovation and standardization to drive down total cost to serve and enhance customer satisfaction through improved quality of processes
- Foster communication and teamwork within and across organizational boundaries
- Build working relationships and foster communication with internal customers within and across organizational and geographic boundaries
- Manage multiple complex assignments including the ability to plan, assign and direct work in a dynamic environment with changing priorities

**Requirements**:

- Post-Graduation in Business Administration, Accounting, Finance, ISC, Economics, IT or equivalent work experience
- Minimum 5 years’ overall experience with 2-3 years’ experience in Data Management related functions
- Strong systems/IT knowledge required (i.e. system configuration knowledge), including experience with their implementation, in particular with data management platforms (e.g. Alation, Atlan, Collibra,)
- Experience in Project Management, with supporting certification preferred
- Experience in implementation of standardized E2E business processes
- Experience in interfacing with business operational customers, up to se

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