Customer Care Executive

6 months ago


Mumbai, India The October Company Full time

**Excellent Communication Skills, No Fresher**
- Handle inbound calls from the customers.
- Identify the needs of customers, resolve issues, and provide solutions.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Excellent communication skill, **Versant level 5** must.
- Six days Working & 1 rotational week-off, 9 hours shift.
- **Graduate with minimum 6 month of work experience in customer service only, preferably inbound services. (Customer service / Hospitality (front Desk) / International calling experience / Telecom / D2H / Calling / Tele caller/ Tele sales/ Collections).**:

- Typing Test - 25-30 WPM with 85% accuracy
- Working window 24x7 (Male) 7am to 9pm (females).

Typing Test - 25-30 WPM with 85% accuracy

**Job Types**: Full-time, Permanent

**Salary**: ₹25,000.00 - ₹27,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- English (required)

**Speak with the employer**
+91 7052636429



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