Associate - Dflt Ser

Department
- Default Servicing
- Job posted on
- Nov 20, 2024
- Employment type
- Full Time

**Associate/Analyst - Processor**

**About Us**

Archwell was born in 2015 with a mission to be a constant and trusted partner, helping business adapt, evolve & thrive in every market environment. Digital disruption is all around. Markets are chaotic and unpredictable. And yet, at its core, mortgage is still simply people helping people.

We get it. We like to say we are “by mortgage, for mortgage.”

We do this through our collection of diverse tools, platforms, solutions, and services that each help solve specific challenges lenders, servicers and investors deal with every day.

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**Job Overview**:

- Conduct detailed servicing reviews using test scripts provided by Client Business Controls.
- Access Client systems and perform loan level testing to determine compliance with Client policies and procedures; and provide detail on exceptions found with supporting comments and documentation (where available).
- Provide daily status reporting.
- Servicing Reviews will include, but not be limited to, the following areas:
(1) Cash Management and Investor Services

(2) Customer Care

(3) Default

(4) Escrow

(5) Loan Boarding and Loan Transfers
- Good knowledge and understanding of the above processes
- Excellent Quality Testing and Reporting skills

**Roles & Responsibilities**
- Processing tasks as per the process guidelines
- Meeting assigned productivity and quality targets
- Adhering to SLAs and TATs
- Interpersonal relationship at work with peers
- Adhering to organization policies

**Qualification & Experience**
- Educational qualification and years of experience required in any specific domain/skill for the role_
- Basic Degree completion (15 years of education)
- Good written and oral communications skills in English
- Servicing Experience and excellent Quality Testing and Reporting skills (Minimum 12 Months experience)