![Prasa Infocom & Power Solutions Pvt Ltd](https://media.trabajo.org/img/noimg.jpg)
Service Co-ordinator
2 months ago
**Position
- Service Coordinator (UPS Division)**
**About us**:
Established in the year 1994, PRASA Infocom & Power Solutions has gained vast experience in the ever-changing environment of data centers and mission critical infrastructure. Partnering with the leading brands for indoor and outdoor equipment installed for data centers. Prasa has portrayed itself as the leading solution provider for mission critical infrastructure.
Prasa has been one of the pioneers in mastering the art of building end-to-end data centers for a prestigious list of customers. We have served thousands of happy customers across various industries with our IT infrastructure and power solutions.
We have implemented 100+ data centers & clocking. **We are Platinum business partner of Vertiv Energy (Emerson Network Power).**
**Responsibilities**:
- Generate pending PM report from SAP system.(Pune & JSP location) (30th/31st&15th as every month).
- Report to be generate for last 5months.
- Check customer address, contact no. & assign to engineer all PM call in SAP.
- Arrange Engineer for PM.
- After receiving FSR first check FSR update in SAP UPF FSR no. FSR date, Technician Name, in & out time & date, battery AH, Battery Make, Battery Quantity, customer mail ID handle by, type of PM & PM remark in Resolution Colum then move to Executed.
- Co-ordination with team & customers.
- Take Schedule on mail from customer.
- Take follow up of pending PM with our engineers on daily basis.
- Maintain monthly PM file Hard copies of FSR for both locations.(Pune & JSP)
- Maintain & update data of pending PM & completed PM in excel sheet as per Vertiv format.
- Provide PM FSR to claim department as per requirement for both locations.
- Check mails & revert immidigetly.
- Provide necessary data to Vertiv.
- Provide PM plan to Vertiv as per requirement.
- Follow up with engineer for satisfaction letter & compulsory 2 letter received by each engineer & maintained Satisfaction letter file in month wise by 20th as every month.
- You will have to shoulder additional responsibilities given to you by management as and when need by the company.
**Skills Required:
- **
- Any technical Graduate
- 1+ year experience
- Experience from Electrical industry is preferred
- SAP knowledge is preferred
**Job Types**: Full-time, Permanent
**Salary**: ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Provident Fund
Schedule:
- Fixed shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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