Customer Relationship Officer

4 weeks ago


Ramanathapuram Coimbatore Tamil Nadu, India PEACE ON PLATE PVT LTD Full time

**Job Description: Customer Relationship Officer / Telecalling Executive - FMCG**

**Role Overview**:
We are looking for a multilingual Customer Relationship Officer fluent in **Tamil, Malayalam, English, and Hindi** to engage with a diverse customer base and promote FMCG products.

**Key Responsibilities**:

- Make outbound calls to promote products and address inquiries.
- Generate and qualify leads for the sales team.
- Build and maintain strong customer relationships.
- Follow up with customers to close sales and resolve queries.
- Support sales and marketing campaigns.
- Collect feedback to improve products and services.
- Maintain accurate records of customer interactions.

**Qualifications**:

- Fluency in **Tamil, Malayalam, English, and Hindi preferred.**:

- Strong communication and persuasion skills.
- Basic FMCG market knowledge.
- Ability to meet targets under pressure.
- Atleats 1 year of Experience in telecalling or customer service is a plus.

**Job Types**: Full-time, Permanent

Pay: ₹9,586.73 - ₹29,502.58 per month

Schedule:

- Day shift
- Morning shift

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 7305033458
Application Deadline: 31/12/2024
Expected Start Date: 28/12/2024



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